Need Help Kyocera 3501i Fwerror code

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  • jayar
    Junior Member
    • Nov 2022
    • 3

    #1

    [Error Code] Need Help Kyocera 3501i Fwerror code

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  • rapo_tech
    Trusted Tech

    100+ Posts
    • Feb 2019
    • 114

    #2
    Re: Need Help Kyocera 3501i Fwerror code

    You have to give more info... What was the problem that you updated firmware?

    I have had problems with bad thumbdrive. Try another thumbdrive...

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    • jayar
      Junior Member
      • Nov 2022
      • 3

      #3
      Re: Need Help Kyocera 3501i Fwerror code

      Originally posted by rapo_tech
      You have to give more info... What was the problem that you updated firmware?

      I have had problems with bad thumbdrive. Try another thumbdrive...

      I instaled new SSD onthe machine and its gave me that error when i was trying to install a firmware on new SSD.tnx

      Comment

      • jayar
        Junior Member
        • Nov 2022
        • 3

        #4
        Re: Need Help Kyocera 3501i Fwerror code

        Originally posted by jayar
        I instaled new SSD onthe machine and its gave me that error when i was trying to install a firmware on new SSD.tnx
        btw my thumbdrive is brand new i purchased today..tnx

        Comment

        • dalewb74
          Service Manager

          Site Contributor
          1,000+ Posts
          • Feb 2018
          • 1125

          #5
          Re: Need Help Kyocera 3501i Fwerror code

          Originally posted by jayar
          btw my thumbdrive is brand new i purchased today..tnx
          yeah just because you just purchased a new thumb drive doesn't mean it will work on the kyocera.... certain things have to be done in order for it to work on a kyocera.

          Comment

          • PrintWhisperer
            Trusted Tech

            250+ Posts
            • Feb 2018
            • 454

            #6
            Re: Need Help Kyocera 3501i Fwerror code

            Originally posted by jayar
            I instaled new SSD onthe machine and its gave me that error when i was trying to install a firmware on new SSD.tnx
            Here we are again with 'Did you mean HDD or SSD' because the '1' series has no SSD so...yeah I'm going out on a limb and saying he means HDD

            BECAUSE

            Error 0501 (Firmware file preparation error) on OPT (Option Language support) is written to the...HDD!

            Did you format the HDD before attempting a firmware load? MM024 maybe check it out along with MM989 on whatever HDD you put in.

            Is the replacement a Toshiba or Hitachi drive?
            "Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin

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