kyocera M5526CDW - IN DUPLEX MODE, PRINT THE SECOND PAGE INSTEAD OF THE FIRST

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  • luca72
    Field Supervisor

    1,000+ Posts
    • Oct 2017
    • 1638
    #1

    kyocera M5526CDW - IN DUPLEX MODE, PRINT THE SECOND PAGE INSTEAD OF THE FIRST

    hello everyone, I saw this thing, I state that I heard from kyocera italia, and they told us it's normal, but I'm not convinced, and I trust you more.
    practically the customer prints endorsed sheets (I don't know what they're called in your part) they are pre-numbered sheets and stamped by the judge. (all the sheets have been numbered in sequence and stamped manually)
    when printing in duplex mode, on the number one stamped sheet, there is the second page, instead on the second page there is the number one sheet... and this is not good, I tried to "hack around" with the driver, but no i managed to fix it...can you help me please, thanks in advance
    "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)
    Tags: duplex, kyocera, page, sheets, stamped
    • CWP
      Trusted Tech

      100+ Posts
      • Jun 2013
      • 168
      #2
      Re: kyocera M5526CDW - IN DUPLEX MODE, PRINT THE SECOND PAGE INSTEAD OF THE FIRST

      That is correct and it is normal operation. It has to print in that fashion in order to output to the tray in correct order. Are you ever printing more than on physical page (1 page duplex)? The KX driver does not have the capability, but I am pretty certain that the PCL and KPDL mini drivers do have the ability to reverse order print which should resolve the issue, but only if you are printing individual physical pages. I would double-check the capability for you but do not currently have that particular driver loaded on my system.

        Comment

        • luca72
          Field Supervisor

          1,000+ Posts
          • Oct 2017
          • 1638
          #3
          Re: kyocera M5526CDW - IN DUPLEX MODE, PRINT THE SECOND PAGE INSTEAD OF THE FIRST

          Originally posted by CWP
          That is correct and it is normal operation. It has to print in that fashion in order to output to the tray in correct order. Are you ever printing more than on physical page (1 page duplex)? The KX driver does not have the capability, but I am pretty certain that the PCL and KPDL mini drivers do have the ability to reverse order print which should resolve the issue, but only if you are printing individual physical pages. I would double-check the capability for you but do not currently have that particular driver loaded on my system.

          Thank CWP, it works, and as you said, one page at a time, now let's see what to do with the customer request,

          thanks again!
          "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22881
              #4
              Re: kyocera M5526CDW - IN DUPLEX MODE, PRINT THE SECOND PAGE INSTEAD OF THE FIRST

              Absolutely normal. Can the page numbers be stamped afterwards? Or flip over each page in the stack the paper tray. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • luca72
                  Field Supervisor

                  1,000+ Posts
                  • Oct 2017
                  • 1638
                  #5
                  Re: kyocera M5526CDW - IN DUPLEX MODE, PRINT THE SECOND PAGE INSTEAD OF THE FIRST

                  Originally posted by blackcat4866
                  Absolutely normal. Can the page numbers be stamped afterwards? Or flip over each page in the stack the paper tray. =^..^=
                  hi, in more than 30 years that I have been doing this job, you know that I had never noticed this problem!..LOL, also the mf ricoh are subject to this, only that there is an sp in printer mode, the bit 05-(7) to be set to 1, or from user tool, printer>system setting>paper setting>letterhead>always active, but it slows down the machine a lot.
                  "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                    Comment

                    • calebgk
                      Technician
                      • Jan 2019
                      • 21
                      #6
                      Re: kyocera M5526CDW - IN DUPLEX MODE, PRINT THE SECOND PAGE INSTEAD OF THE FIRST

                      I can't specifically recall if your model supports it, but the TASKalfa's have an option under System / Common Settings / Original Paper Settings / Special Paper Action. You can select Adjust Print Direction. We use this when someone wants to print a stack of preprinted, ordered paper from the MP tray, like numbered cheques. The MP will pull from the top of the stack, flip the paper, then print on it.

                        Comment

                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22881
                          #7
                          Re: kyocera M5526CDW - IN DUPLEX MODE, PRINT THE SECOND PAGE INSTEAD OF THE FIRST

                          I can't remember what brands had the function ... but with the finisher, there was a option called "Deliver Face-Down" or something like that. Does that ring a bell with anybody? =^..^=
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

                            Comment

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