No print after installing driver

[tedtech]

Re: No print after installing driver

I was just going to suggest this as I've seen it in the past, ALWAYS with Kyocera. I don't know what they're doing with those drivers...

[bsm2]

Re: No print after installing driver

Turns out that it was a print spooler problem. The spooler was running, but I had to clear it out and then run the Kyocera Driver Deleter and reinstall drivers.



Here's the steps for anyone interested:

You're welcome

Did you you use the Kyocera driver deleter tool?

What driver did you install? Should be the KX driver

What port are you printing to?

Should be 9100 raw

Is the print job still showing in the queue?

[Samanator]

Re: No print after installing driver

Lately, before running the any print installer, I have started restarting the print spooler in services. Actually, I turn it off then wait a few seconds and turn it back on. This really helps on PCs that have a XPS driver with a WSD port (ugh!)
already automatically installed. Once the POS XPX driver is gone things go much better. When the customer isn't looking, I try to uncheck Turn on automatic setup of network connected devices in Advance sharing settings if possible.

Whenever I find I can ping the machine IP address, hit the Command Center, have restarted the print spooler and still no printing but other PCs on the same network will print, I do the following. I go to the nonworking print driver via Control Panel > Hardware and Sound > View devices and printers. In Devices and Printers I right click on the non-working driver and choose Printer properties. In the Properties window I click on the Ports tab then click on the Configure Port... button. In the next window I uncheck SNMP Status Enabled. I then click OK, then Close. Then I try a to print. It usually works.

When it doesn't print, at least I have a better idea what might be going on.

Hope this helps.

[BillyCarpenter]

Re: No print after installing driver

Lately, before running the any print installer, I have started restarting the print spooler in services. Actually, I turn it off then wait a few seconds and turn it back on. This really helps on PCs that have a XPS driver with a WSD port (ugh!)
already automatically installed. Once the POS XPX driver is gone things go much better. When the customer isn't looking, I try to uncheck Turn on automatic setup of network connected devices in Advance sharing settings if possible.

Whenever I find I can ping the machine IP address, hit the Command Center, have restarted the print spooler and still no printing but other PCs on the same network will print, I do the following. I go to the nonworking print driver via Control Panel > Hardware and Sound > View devices and printers. In Devices and Printers I right click on the non-working driver and choose Printer properties. In the Properties window I click on the Ports tab then click on the Configure Port... button. In the next window I uncheck SNMP Status Enabled. I then click OK, then Close. Then I try a to print. It usually works.

When it doesn't print, at least I have a better idea what might be going on.

Hope this helps.

Thanks, Sam.