Kyocera Copy Star 300 scan function - Windows 11

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  • bsm2
    IT Manager

    25,000+ Posts
    • Feb 2008
    • 30228

    #16
    Re: Kyocera Copy Star 300 scan function - Windows 11


    the old version of filezilla

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    • bsm2
      IT Manager

      25,000+ Posts
      • Feb 2008
      • 30228

      #17
      Re: Kyocera Copy Star 300 scan function - Windows 11

      Comment

      • bsm2
        IT Manager

        25,000+ Posts
        • Feb 2008
        • 30228

        #18
        Re: Kyocera Copy Star 300 scan function - Windows 11

        Originally posted by Karen
        Thank you. I will try it. Worst case scenario I have an old laptop with Windows 8. I can (hopefully) set it up to scan to that, drop it to a flash drive, and load it to the Windows 11 computer. Not buying a new copies (she says). Tried to update the software to the copier through KM NET. That failed. Sigh.

        update firmware with flash drive

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        • Karen
          Technician
          • Apr 2023
          • 16

          #19
          Re: Kyocera Copy Star 300 scan function - Windows 11

          Originally posted by bsm2
          update firmware with flash drive
          I don't believe the machine has a USB. But it does have an ethernet port. Can I download the firmware to a computer and connect the computer to the copier/printer and update that way?

          Comment

          • Karen
            Technician
            • Apr 2023
            • 16

            #20
            Re: Kyocera Copy Star 300 scan function - Windows 11

            Originally posted by bsm2
            FTP is difference port 21 old fall back when smb was an issue
            I will try it. The instructions are basically the same, except the folder is not shared.

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            • bsm2
              IT Manager

              25,000+ Posts
              • Feb 2008
              • 30228

              #21
              Re: Kyocera Copy Star 300 scan function - Windows 11

              Originally posted by Karen
              I don't believe the machine has a USB. But it does have an ethernet port. Can I download the firmware to a computer and connect the computer to the copier/printer and update that way?
              Only with km net viewer

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              • Karen
                Technician
                • Apr 2023
                • 16

                #22
                Re: Kyocera Copy Star 300 scan function - Windows 11

                Originally posted by bsm2
                Only with km net viewer

                I'm going to try Filezilla a soon as I can take over my secretary's computer. I'll let you know!

                Comment

                • bsm2
                  IT Manager

                  25,000+ Posts
                  • Feb 2008
                  • 30228

                  #23
                  Re: Kyocera Copy Star 300 scan function - Windows 11

                  Originally posted by Karen
                  I'm going to try Filezilla a soon as I can take over my secretary's computer. I'll let you know!
                  Don't forget to open the firewall windows always blocks it

                  Comment

                  • Karen
                    Technician
                    • Apr 2023
                    • 16

                    #24
                    Re: Kyocera Copy Star 300 scan function - Windows 11

                    Originally posted by bsm2
                    Don't forget to open the firewall windows always blocks it
                    I have McAfee. Firewall if off. But I'll double check.

                    Comment

                    • Karen
                      Technician
                      • Apr 2023
                      • 16

                      #25
                      Re: Kyocera Copy Star 300 scan function - Windows 11

                      Originally posted by Karen
                      I have McAfee. Firewall if off. But I'll double check.

                      I had to buy the manual ($4.99) and give my secretary's computer back. Some of the set up exceeds my knowledge. It is installed, now I have to configure it. I did allow if through the Windows Firewall. It is on but managed by McAfee.

                      Comment

                      • Karen
                        Technician
                        • Apr 2023
                        • 16

                        #26
                        Re: Kyocera Copy Star 300 scan function - Windows 11

                        Thanks to everyone for all of your help! I cannot tell you how much I appreciate it! I was able to download FileZilla but setting it up exceeds my abilities. Even after I purchased the manual for $4.99. I will hire someone to set it up for me. Better than buying a new copier / scanner!

                        Any suggestions on what type of service I would look for? I am a business owner, somewhat tech savvy, but technology keeps getting more and more complicated. Until now, I have been my technical support.

                        I am located in Southern California, Riverside County.

                        Comment

                        • bsm2
                          IT Manager

                          25,000+ Posts
                          • Feb 2008
                          • 30228

                          #27
                          Re: Kyocera Copy Star 300 scan function - Windows 11

                          Originally posted by Karen
                          Thanks to everyone for all of your help! I cannot tell you how much I appreciate it! I was able to download FileZilla but setting it up exceeds my abilities. Even after I purchased the manual for $4.99. I will hire someone to set it up for me. Better than buying a new copier / scanner!

                          Any suggestions on what type of service I would look for? I am a business owner, somewhat tech savvy, but technology keeps getting more and more complicated. Until now, I have been my technical support.

                          I am located in Southern California, Riverside County.
                          Someone should be able to setup via remote as long as they can web in an configure filezilla

                          watch both videos again the only password you need is for the user

                          the path for the copier should be either the host or hard ipaddress path is a .

                          good luck

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                          • tmaged
                            Owner/Service Manager

                            Site Contributor
                            1,000+ Posts
                            • Oct 2008
                            • 1885

                            #28
                            Hope that helps !
                            -Tony
                            www.dtios.com
                            Become a fan on Facebook

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                            • Karen
                              Technician
                              • Apr 2023
                              • 16

                              #29
                              Re: Kyocera Copy Star 300 scan function - Windows 11

                              Originally posted by bsm2
                              Someone should be able to setup via remote as long as they can web in an configure filezilla

                              watch both videos again the only password you need is for the user

                              the path for the copier should be either the host or hard ipaddress path is a .

                              good luck

                              Yeah, I need help with that!

                              Comment

                              • Karen
                                Technician
                                • Apr 2023
                                • 16

                                #30
                                Re: Kyocera Copy Star 300 scan function - Windows 11


                                I have a service contract with a copier company, I will contact them and see if they have someone, or can refer me!

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