We have a customer that traded in a 3553ci with a DP-7110 for a 3554ci with a DP-7160.
They are noticing that when they are copying colored legal size originals in color the document feeder runs much slower than their old machine did.
We sent a technician out to look at the new machine and so far haven't been able to explain why a newer unit would be slower.
Scanning to e-mail or PC doesn't seem to be a problem. Is there a setting to make the originals go through faster when copying in color?
They are noticing that when they are copying colored legal size originals in color the document feeder runs much slower than their old machine did.
We sent a technician out to look at the new machine and so far haven't been able to explain why a newer unit would be slower.
Scanning to e-mail or PC doesn't seem to be a problem. Is there a setting to make the originals go through faster when copying in color?
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