Distorted copies on 306ci

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  • Copier Mechanic
    Technician

    50+ Posts
    • Mar 2023
    • 89

    #1

    Distorted copies on 306ci

    I need helps guys. I am working on a 306ci and it is making distorted copies via ADF and glass intermittent. Internal prints are ok. Slit glass and scan optics are cleaned. Could be it be a HDD going out?
    Attached Files
  • copiertec
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jan 2016
    • 2192

    #2
    Re: Distorted copies on 306ci

    Have you looked at the adf hinges? Is one of them broke? Have you run prints from a PC to it? If your issue is just when you are scanning from the glass and adf intermitted HDD should have nothing to do with your issue, HDD does not affect CQ. But, it does look like your developing unit is acting up.

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    • copiertec
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jan 2016
      • 2192

      #3
      Re: Distorted copies on 306ci

      Have you looked at the adf hinges? Is one of them broke? Have you run prints from a PC to it? If your issue is just when you are scanning from the glass and adf intermitted HDD should have nothing to do with your issue, HDD does not affect CQ. But, it does look like your developing unit is acting up.

      Comment

      • Copier Mechanic
        Technician

        50+ Posts
        • Mar 2023
        • 89

        #4
        Re: Distorted copies on 306ci

        Originally posted by copiertec
        Have you looked at the adf hinges? Is one of them broke? Have you run prints from a PC to it? If your issue is just when you are scanning from the glass and adf intermitted HDD should have nothing to do with your issue, HDD does not affect CQ. But, it does look like your developing unit is acting up.

        ADF hinges doesn't seem to be broken. If it was broken, it would jam when feeding documents thru ADF as I have seen them before. I just don't understand why this only happens when scanning on ADF/glass. We ran multiple Internal prints and not a single distorted prints appeared. And no I have not tried printing something from the PC yet. I will try on Monday.

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        • JR2ALTA
          Service Manager

          Site Contributor
          1,000+ Posts
          • Feb 2010
          • 2030

          #5
          Re: Distorted copies on 306ci

          How do you like living in Bakersfield? I've been looking into it.

          Sure looks like K developer, possibly t-belt is torn or stretched. Is that pattern always black?

          Comment

          • Copier Mechanic
            Technician

            50+ Posts
            • Mar 2023
            • 89

            #6
            Re: Distorted copies on 306ci

            Originally posted by JR2ALTA
            How do you like living in Bakersfield? I've been looking into it.

            Sure looks like K developer, possibly t-belt is torn or stretched. Is that pattern always black?


            Living in Bakersfield has been a little challenge for me during the last 3 years since we arrived from Long Beach, Ca. There isn't much to do around here and the weather in the summer is scorching hot. We live in the newer side of Bakersfield (North West) and it is pretty clean and safe. Stay away from the East side thought because the people over there in the eastside are shady as hell and lots of crime.

            The distorted image is only happening with black consistently. I checked the drum and DV and it seems ok. Internal prints are fine just the ADF is causing this issues. That is why I suspected maybe a HDD or even the scanner board is acting out??

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            • JR2ALTA
              Service Manager

              Site Contributor
              1,000+ Posts
              • Feb 2010
              • 2030

              #7
              Re: Distorted copies on 306ci

              Originally posted by Copier Mechanic
              Living in Bakersfield has been a little challenge for me during the last 3 years since we arrived from Long Beach, Ca. There isn't much to do around here and the weather in the summer is scorching hot. We live in the newer side of Bakersfield (North West) and it is pretty clean and safe. Stay away from the East side thought because the people over there in the eastside are shady as hell and lots of crime.

              The distorted image is only happening with black consistently. I checked the drum and DV and it seems ok. Internal prints are fine just the ADF is causing this issues. That is why I suspected maybe a HDD or even the scanner board is acting out??

              Are they distorted or just have extra crap on them? The picture sample is a little small. Optic issue would still have white edge border. Having the black smudges go the edge suggest drum or developer....the cross hatch pattern are exclusively developer.

              I don't know what an HDD would do. It's very rare but I am guessing you'd have pixelations or missing print.

              I'm pretty stumped. Thanks for the city info.

              Comment

              • BillyCarpenter
                Field Supervisor

                Site Contributor
                VIP Subscriber
                10,000+ Posts
                • Aug 2020
                • 16308

                #8
                Re: Distorted copies on 306ci

                I always wonder why some techs use the status page to show the problem? Most of the time, its best to print out the internal test charts - U089.


                Anyway, that looks like a K DV unit to me.
                Last edited by BillyCarpenter; 07-02-2023, 11:26 AM.
                Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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                • Copier Mechanic
                  Technician

                  50+ Posts
                  • Mar 2023
                  • 89

                  #9
                  Re: Distorted copies on 306ci

                  Originally posted by BillyCarpenter
                  I always why some techs use the status page to show the problem? Most of the time, its best to print out the internal test charts - U089.


                  Anyway, that looks like a K DV unit to me.

                  You right, I should have printed out a U89 test chart. I am still relatively new to kyocera. So if it's the black Dev, why would it only happen when making copies and not internal prints? This is what is confusing me. Shouldn't I get bad image both on print and copies??

                  Comment

                  • BillyCarpenter
                    Field Supervisor

                    Site Contributor
                    VIP Subscriber
                    10,000+ Posts
                    • Aug 2020
                    • 16308

                    #10
                    Re: Distorted copies on 306ci

                    Originally posted by Copier Mechanic
                    You right, I should have printed out a U89 test chart. I am still relatively new to kyocera. So if it's the black Dev, why would it only happen when making copies and not internal prints? This is what is confusing me. Shouldn't I get bad image both on print and copies??

                    That's a good question and one that I can't answer. It may not be the DV unit. I would like to see the internal test charts to see if it's happening on other colors.
                    Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                    Comment

                    • Copier Mechanic
                      Technician

                      50+ Posts
                      • Mar 2023
                      • 89

                      #11
                      Re: Distorted copies on 306ci

                      Originally posted by BillyCarpenter
                      That's a good question and one that I can't answer. It may not be the DV unit. I would like to see the internal test charts to see if it's happening on other colors.

                      I will go back this week and print out a U089 ans upload it here. Thanks!!

                      Comment

                      • tsbservice
                        Field tech

                        Site Contributor
                        5,000+ Posts
                        • May 2007
                        • 7975

                        #12
                        Re: Distorted copies on 306ci

                        There is no way failure of image formation unit like developing unit, drum unit etc to be shown only on copy but not in print or vice versa. Period. We need a better samples though. Btw sooner you will this forum invaluable part of your development on copiers.
                        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                        Comment

                        • Copier Mechanic
                          Technician

                          50+ Posts
                          • Mar 2023
                          • 89

                          #13
                          Re: Distorted copies on 306ci

                          Originally posted by tsbservice
                          There is no way failure of image formation unit like developing unit, drum unit etc to be shown only on copy but not in print or vice versa. Period. We need a better samples though. Btw sooner you will this forum invaluable part of your development on copiers.

                          What do you mean that soon I will find this forum invaluable as part of my development on copiers??.

                          Comment

                          • Copier Mechanic
                            Technician

                            50+ Posts
                            • Mar 2023
                            • 89

                            #14
                            Re: Distorted copies on 306ci

                            Originally posted by copiertec
                            Have you looked at the adf hinges? Is one of them broke? Have you run prints from a PC to it? If your issue is just when you are scanning from the glass and adf intermitted HDD should have nothing to do with your issue, HDD does not affect CQ. But, it does look like your developing unit is acting up.
                            Here are the U89 samples. It needs a black developer.
                            Attached Files

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                            • BillyCarpenter
                              Field Supervisor

                              Site Contributor
                              VIP Subscriber
                              10,000+ Posts
                              • Aug 2020
                              • 16308

                              #15
                              Re: Distorted copies on 306ci

                              Originally posted by Copier Mechanic
                              What do you mean that soon I will find this forum invaluable as part of my development on copiers??.

                              He means that there's a lot of good techs on here that have seen just about everything. I can vouch for this. This place continues to be invaluable to me.
                              Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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