TA 6052ci Customer is moving their office

[Samanator]

We have a law office customer that will be moving their office soon.

The customer asked "we going to a cloud based, voice over internet, phone system. Is that going to affect our copier communication with the network?"

I don't think that will change the network too much in regards to printing and scanning. This machine does not have a fax.

Am I missing something? Do I need to ask the customer something and if so, what?

Thanks in advance for any help.

[tmaged]

Re: TA 6052ci Customer is moving their office

It really depends how they are using it. If they are using RDP and running a cloud based PC, sometimes you can only print locally via USB, not over the LAN. If they are just accessing a program online, more than likely it won't be an issue.

[BillyCarpenter]

Re: TA 6052ci Customer is moving their office

If we're only talking about a VOIP phone system and not the actual internet, it shouldn't affect anything since there's no fax option...unless I'm missing something.

[Samanator]

Re: TA 6052ci Customer is moving their office

Thanks guys.

That's what I needed to know,tmaged.

Now I will be a little more prepared when they make the move.