Hello everyone. I own a postal store, and i have a C284e that I try to maintain myself. I ran into a print quality issue with a pdf file sent to me from a client. When trying to print from my computer my printer would not get the colors right at all. grays came out kind of waist toner brown.. Teal colors were coming out blue, overall terrible quality. I swapped out everything, developing units, toners, drums, and imaging belt.
Then I drove over to my clients business and he printed me one and I discovered that even after swapping all of those units my colors were just way off. I came back to my store and ran the good prints he gave me through the document feeder and my printer printed those beautifully. No problem if I ran it through the doc feeder.
So, in a nutshell If I print from my computer, my phone, or even a usb in the machine I get terrible prints. but if I run it as a copy job it works fine. Can you please give me some ideas on what I can try to fix this machine?
Note: toner saver is not on.
Thank you in advance for your advise.
Chris
Then I drove over to my clients business and he printed me one and I discovered that even after swapping all of those units my colors were just way off. I came back to my store and ran the good prints he gave me through the document feeder and my printer printed those beautifully. No problem if I ran it through the doc feeder.
So, in a nutshell If I print from my computer, my phone, or even a usb in the machine I get terrible prints. but if I run it as a copy job it works fine. Can you please give me some ideas on what I can try to fix this machine?
Note: toner saver is not on.
Thank you in advance for your advise.
Chris
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