Kyocera P2040 leaving marks midway down the page.

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  • Russell
    Technician
    • Dec 2020
    • 11

    #1

    Kyocera P2040 leaving marks midway down the page.

    Dear All,
    Many thanks for your help with my previous printer issues. Here's another issues I haven't been able to fix. My Kyocera P2040 is leaving marks halfway down the page, see attached image. This is occurring on every page. Installing new developer unit and toner units have not fixed the issue. The fuser film and rollers look perfectly ok. I cannot figure out why this is occurring. Any suggestions would be greatly appreciated.
    Kind regards,

    RussellPrinterSmudge.jpg
  • Kyocera_77
    Junior Member
    • Dec 2013
    • 7

    #2
    Re: Kyocera P2040 leaving marks midway down the page.

    Change the fuser unit


    Sent from my iPhone using Tapatalk

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    • Ropariva
      Senior Tech

      500+ Posts
      • Mar 2016
      • 639

      #3
      Re: Kyocera P2040 leaving marks midway down the page.

      The fuser film slips, causes the smudge and a timing error that in turn throws a J4211 code.
      Typically this occurs at around 30k prints. If in warranty replace the fuser. Out of warranty the part costs more than a replacement machine so would not be a viable repair.


      Sent from my iPad using Tapatalk

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      • Russell
        Technician
        • Dec 2020
        • 11

        #4
        Re: Kyocera P2040 leaving marks midway down the page.

        Ah, thankyou so much, I was really puzzled as to why it was smudging.
        Kind regards,
        Russell

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        • Crusher
          Technician
          • Jan 2018
          • 17

          #5
          Re: Kyocera P2040 leaving marks midway down the page.

          Repkave Fuser and / or Kyocera P# 302RV94020 Fuser Drive Plate. Comes out bottom right if memory serves me, pretty easy.

          Symptoms J4211 codes, smearing, intermittent at 1st. I have had to replace 1 or the other and occasionally both fuser and gear pack to fix.
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