U906 failing through KFS?

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  • copytech_32716
    Technician
    • Nov 2022
    • 15

    #1

    U906 failing through KFS?

    Anyone else?
    Been happening for a few weeks. It gets to the end and then says timed out.
  • jcg54
    Technician
    • Jul 2023
    • 47

    #2
    Re: U906 failing through KFS?

    And you've updated firmware? When I get a machine being tempermental with KFS I need to update firmware, Sometimes at the machine itself.

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    • ihatefinishers13
      Senior MFP Technician

      500+ Posts
      • Feb 2020
      • 617

      #3
      Re: U906 failing through KFS?

      Originally posted by copytech_32716
      Anyone else?
      Been happening for a few weeks. It gets to the end and then says timed out.
      Is this multiple machines, different customers, or is it the same customer, same location, etc?

      Comment

      • tmaged
        Owner/Service Manager

        Site Contributor
        1,000+ Posts
        • Oct 2008
        • 1858

        #4
        Re: U906 failing through KFS?

        I'm seeing the same thing. Multiple customers/models/locations
        Hope that helps !
        -Tony
        www.dtios.com
        Become a fan on Facebook

        Comment

        • KyoServiceManager
          Technician
          • Oct 2017
          • 30

          #5
          Re: U906 failing through KFS?

          I believe there was a remedy to this issue in the latest update.
          "If a cluttered desk is a sign of a cluttered mind, of what, then, is an empty desk a sign?" -Einstein

          Comment

          • tmaged
            Owner/Service Manager

            Site Contributor
            1,000+ Posts
            • Oct 2008
            • 1858

            #6
            Re: U906 failing through KFS?

            I spoke with Jeff @ Kyocera this morning. They have a ticket open with Japan regarding the issue.
            Hope that helps !
            -Tony
            www.dtios.com
            Become a fan on Facebook

            Comment

            • JVergin
              Service Tech / IT Rep

              100+ Posts
              • Jan 2009
              • 216

              #7
              Re: U906 failing through KFS?

              I had the same thing happen once, but it did seem to actually perform the U906 even though it claims the action timed out. Took quite a while before the copier became visible through KFS again.

              Comment

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