U906 failing through KFS?

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  • copytech_32716
    Technician
    • Nov 2022
    • 15
    #1

    U906 failing through KFS?

    Anyone else?
    Been happening for a few weeks. It gets to the end and then says timed out.
    Tags: end, failing, kfs, timed, weeks
    • jcg54
      Technician
      • Jul 2023
      • 47
      #2
      Re: U906 failing through KFS?

      And you've updated firmware? When I get a machine being tempermental with KFS I need to update firmware, Sometimes at the machine itself.

        Comment

        • ihatefinishers13
          Senior MFP Technician

          500+ Posts
          • Feb 2020
          • 630
          #3
          Re: U906 failing through KFS?

          Originally posted by copytech_32716
          Anyone else?
          Been happening for a few weeks. It gets to the end and then says timed out.
          Is this multiple machines, different customers, or is it the same customer, same location, etc?

            Comment

            • tmaged
              Owner/Service Manager

              Site Contributor
              1,000+ Posts
              • Oct 2008
              • 1859
              #4
              Re: U906 failing through KFS?

              I'm seeing the same thing. Multiple customers/models/locations
              Hope that helps !
              -Tony
              www.dtios.com
              Become a fan on Facebook

                Comment

                • KyoServiceManager
                  Technician
                  • Oct 2017
                  • 30
                  #5
                  Re: U906 failing through KFS?

                  I believe there was a remedy to this issue in the latest update.
                  "If a cluttered desk is a sign of a cluttered mind, of what, then, is an empty desk a sign?" -Einstein

                    Comment

                    • tmaged
                      Owner/Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Oct 2008
                      • 1859
                      #6
                      Re: U906 failing through KFS?

                      I spoke with Jeff @ Kyocera this morning. They have a ticket open with Japan regarding the issue.
                      Hope that helps !
                      -Tony
                      www.dtios.com
                      Become a fan on Facebook

                        Comment

                        • JVergin
                          Service Tech / IT Rep

                          100+ Posts
                          • Jan 2009
                          • 216
                          #7
                          Re: U906 failing through KFS?

                          I had the same thing happen once, but it did seem to actually perform the U906 even though it claims the action timed out. Took quite a while before the copier became visible through KFS again.

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