Color Matching Kyocera M8124

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  • tecchie
    Trusted Tech

    100+ Posts
    • Apr 2009
    • 120

    #1

    Color Matching Kyocera M8124

    Good Morning

    Having a weird problem with color matching for printing and copying. My customer has 2 M8124's color copiers and 1 works fine with colors and the other is way off (darkers greens specifically). Its definitely the machine because i saved documents on a usb and they print fine on one machine and not the other from the machines usb slot. Both machines were purchased from us at the same time, they have the latest firmware and weve tried the standard adjustments available (color calibration and color registration). Drivers downloaded from Kyocera website but again im ruling that out as document still doesnt print right from usb slot. The one not printing or copying correctly seems to have much darker greens. Thanks in advance.
  • Ropariva
    Senior Tech

    500+ Posts
    • Mar 2016
    • 676

    #2

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    • dalewb74
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2018
      • 1153

      #3
      Re: Color Matching Kyocera M8124

      im guessing you have already compared the default copy and print settings between both machines? are they both in offices? or is one perhaps in a warehouse at the business? paper settings match?

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      • BBM
        Senior Tech

        500+ Posts
        • Dec 2020
        • 896

        #4
        Re: Color Matching Kyocera M8124

        Originally posted by dalewb74
        im guessing you have already compared the default copy and print settings between both machines? are they both in offices? or is one perhaps in a warehouse at the business? paper settings match?
        Shot in the dark here . See if eco mode is on in print mode

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        • tecchie
          Trusted Tech

          100+ Posts
          • Apr 2009
          • 120

          #5
          Re: Color Matching Kyocera M8124

          Thanks for the responses. Color table looks fine and yes we matched all settings similar. Both in office environments and eco mode off on both machines

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