KM3060 error code not in service manual!!!!

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  • pete!
    Technician
    • Jan 2009
    • 10
    #1

    KM3060 error code not in service manual!!!!

    KM3060 gave error code 9400

    does anyone know what is it ....

    I cheched the service manual and it not even there

    we reboot the copier couple of time ..and now gone...

    if anyone know....before it does come back...

    lmk asap!!
    Tags: code, error, km3060, manual, service
    • cboucher
      • May 2025
      #2
      When I get unpublished codes on Kyocera machines the first thing I do is update firmware to latest level. If it already is at the latest level, I'll flash it again, just in case it got corrupted.

      Good luck...

        Comment

        • Craigdumass
          Technician

          50+ Posts
          • Jun 2009
          • 61
          #3
          Not sure what it is a good rule of thumb to remember on most Kyocera Boxes

          Codes that start with 0 are usually logic
          1's are usually lift motors
          2s are drive problems
          3s are scanner
          4s are laser
          5s are main charge
          6s are fuser
          7s are toner and Developer
          8s are sorter related
          9s are Document feeders

          Not always true but that is the way I remember them in my head.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22973
              #4
              If you're sure about the C9400, I'd have to agree with Craigdumass. The simple thing to do is power off, unplug the document processor, then power up. My bet is that your code will be gone.

              Most of the DP codes are communication related, so if your code disappears, I'd look at the firmware first, then the pigtail from the DP to the machine, the DP controller, and the main PWB (in that order). =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

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