KMC2525E address book missing

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Colonicaminota
    Technician
    • Apr 2009
    • 12
    #1

    KMC2525E address book missing

    i am experiencing a issue with the KMC2525E where no address book is available within the web interface. Does the KMC2525E support scanning out of the box? or is a firmware update/ scan file utility needed? Help would be greatly appreciated

    Thanks in advance!
    Tags: act, address, address book, addressbook, book, command center, kmc2525e, marking, missing, wrong
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22930
      #2
      Yes, the IB-23 is standard on all of the Voyager E's. Are you sure you're looking in the right place? Command Center > Basic tab > Addressbook > Single Contact....

      If you're still not getting anywhere you might try resetting the NIC with simulation U504. Or maybe the type of scanning that you're trying to do has not been enabled (FTP: U511, SMB: U512).

      I hope that helps. Can you be a little more specific?
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • Colonicaminota
          Technician
          • Apr 2009
          • 12
          #3
          yes, i have attached a screen shot marking where the adress book button should be.

          The scanning type i am intending to use is SMB but i was not aware you needed to enable it. Is this something you need to do in the machines engineering mode?

          cheers
          Attached Files

            Comment

            • Colonicaminota
              Technician
              • Apr 2009
              • 12
              #4
              i have been made aware that scanning is not installed as standard with this model copier and has been be purchased as an extra. Problem solved

                Comment

                • aragul
                  Trusted Tech

                  100+ Posts
                  • Dec 2007
                  • 128
                  #5
                  Scanning is standard on that model (in the US at least), but it's a separate network connection like the Falcon 1-2 and the KM-6030. And it's also annoying to setup like those earlier models.

                    Comment

                    • vikingmita
                      Trusted Tech

                      100+ Posts
                      • Nov 2008
                      • 163
                      #6
                      connected to wrong nic

                        Comment

                        • Warstg_20
                          Technician
                          • Sep 2009
                          • 72
                          #7
                          Do you have a service manuals on this sir? Colonicaminota

                          can i ask a copy, if ok for you

                          you can send it here Warstg_20@hotmail.com

                          thanks and more power

                            Comment

                            Previous template Next
                            Working...