KM2530 Weird problem

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • copicatt
    Trusted Tech

    Site Contributor
    250+ Posts
    • Nov 2008
    • 366
    #1

    KM2530 Weird problem

    FYI,
    Customer called yesterday with blank copies and C4010 code (Laser). It would sometimes pass paper and sometimes stop at the drum. After replacing the laser twice and three hundred miles of cumulative driving, turns out swapping the drum and developing unit fixed it. Don't know why it threw the code on two different lasers, but wish I would have changed out the drum and developing unit on the first trip (seeing how they were in the truck the whole time.) Awful first two days of the week, hopefully will get better. I was about at the end of my rope with this one. Thought this might help someone in the future......
    Tags: miles, old drum, pulled, shorting
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22927
      #2
      Do you have any theories why you might get a polygon mirror motor error from a drum & dev unit? Maybe primary charge arcing?

      Thanks for posting. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • copicatt
          Trusted Tech

          Site Contributor
          250+ Posts
          • Nov 2008
          • 366
          #3
          That was my first thought, but, I actually replaced the charge unit with the same results. Granted, it was pulled from a used machine, but good. it wasn't until I replaced the entire unit that it started working again. Copies looked great after that.

            Comment

            • Absurd
              Just a brick in the wall
              • Oct 2007
              • 118
              #4
              on the old falcon series machines the mc shorting out caused all those problems. sometimes if you put a mc (new or used) it would continue to do so but if you swapped out the whole drum unit problem would go away. i assume it was some kind of mismatch of new and old drum and mc's.
              Southern Duplicating of Mississippi
              PSN: DrAbsurd (if you know you know)


              "If you love wealth more than liberty, the tranquility of servitude better than the animating contest of freedom, depart from us in peace. We ask not your counsel nor your arms. Crouch down and lick the hand that feeds you. May your chains rest lightly upon you and may posterity forget that you were our countrymen." [Samuel Adams]

                Comment

                Previous template Next
                Working...