KM-6030(Utax 1060) memory error when upgrading firmware

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  • aabarnes1
    Senior Tech
    • Mar 2009
    • 620
    #1

    KM-6030(Utax 1060) memory error when upgrading firmware

    Speaks fot itself this one really, what a fuckin nightmare for a friday afternoon. During fwu, the message appears and machine is stuck. I try to reload the fw but then get cf fat error, try another cf card -same error. Machine is now stuck on 'program loading ' screen. Tech support recommend changing the DIMM, the only card on the main board is a 128MB simm, common memory, surely they don't mean this do they????
    Any and I mean ANY help on this would be greatly appreciated.
    Grant me the serenity to accept the things I cannot change.
    Tags: stalling, stuck
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22930
      #2
      From what I can tell the Code DIMM is embedded in the Main PWB (Copystar part# 302FC68312. No guarranty that is the same board used on your Utax). The only other DIMM is for the print card firmware (which does come separately). =^..^=

      Main PWB.JPG
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • aabarnes1
          Senior Tech
          • Mar 2009
          • 620
          #3
          It's the same Kyocera part for a Utax, I checked to make sure. Anyway my plan is to go in first thing monday with a main board from a working machine we have spare, then just swap over the e-prom. Hopefully this will get the customer up and running until I get a solid response from Utax as to the cause and fix.
          On another note Utax are Kyocera machines just with adifferent badge and display number. All part numbers and firmware is the same. Just a marketing ploy between KM and TA. Thanks for the reply.
          Grant me the serenity to accept the things I cannot change.

            Comment

            • schleifer
              #4
              see attached bulletin
              Attached Files

                Comment

                • 10871087
                  Service Manager

                  1,000+ Posts
                  • Jan 2005
                  • 1143
                  #5
                  Installing the newest firmware with the machines original Boot ROM firmware can cause an issue, see the the info posetd by Schleifer for more info.

                    Comment

                    • aabarnes1
                      Senior Tech
                      • Mar 2009
                      • 620
                      #6
                      Well I swapped over the main pwb and eprom, machine is working fine. very interesting bulletin, I'll look into thatwith my boss. The other issue now is that when you try to do any thing with this board it just says
                      Cf format error, Utax have warrantied the part for me so i guess that's that
                      Grant me the serenity to accept the things I cannot change.

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