FS-1116 MFP scaning problem

[kaborwen]

Hello!
I have a problem scanning with the FS-1116 MFP. When I try to scan it says "error scan". I checked the cable, print and copy, no problem.
What can I do please?

[blackcat4866]

Let's start with the basics. What kind of scanning is this? SMB, FTP, email, TWAIN? TCP/IP or USB? =^..^=

[vikingmita]

fs-1116 is usb, no network, so this is stricly a software-problem.

[kaborwen]

FS-1116MFP

It's USB 2.0. So Witch software? Windows or scaner software? Beacause I Uninstall and reinstall scaner software, but it's still the same error.

[Charles]

Hello!
I have a problem scanning with the FS-1116 MFP. When I try to scan it says "error scan". I checked the cable, print and copy, no problem.
What can I do please?

Hello. I have seen that you are in Burkina. Do you speak French? (because my english is bad). I am working at "KYOCERAMITA France".

[pcs]

I have had other small units with this same issue and it was because of the one of the following.
Is it going through a USB hub? If so try connecting it direct.
Check to see if the USB port on the system it is connected to is USB 2.0 or higher if not try one that is 2.0.

[kaborwen]

I Reinstall my computer and all is ok know.
Thanks all.

[kaborwen]

Hello. I have seen that you are in Burkina. Do you speak French? (because my english is bad). I am working at "KYOCERAMITA France".

kaborwen@msn.com.
Au plaisir de vous compter parmi mes amis.
Bye!

[Charles]

[kaborwen]

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