Hi i have a customer with a TaskAlfa 300ci which randomly drop very small dots on the prints in black, cyan & magenta perhaps a handful or so per page. The copier has printed about 40k and was leaving a magenta line on all pages (cleaning the charge roller cured this). At the moment my intentions are to update the firmware to the latest level before i start playing with anything else. I'm guessing this is caused by the dev units but i would appreciate any ideas.........
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Here is Kyocera's fix. It has worked for me:
1) Update firmware
2) Reset any attempted compensating adjustments back to default
3) U325 Set Paper Interval, set from Mode1 (default) to Mode4
4) U059 Set Fan Mode, set from Mode2 (default) to Mode3
5) Perform Developer Refresh in System Menu, Adjustments
6) Perform Color Calibration in System Menu, Adjustments
7) U410 Half-Tone auto adjust
8) only if fill exceeds 85%: U464 PrintRate (B&W), set from 50 (default) to 100
You're going to notice increased fan noise and for longer time cycles =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^= -
If give me your email i'll sent your tree services bullitens form kyocera 1 for colour dots, 1 for stained on printout, 1 for black dotsComment
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Not gone back to this copier yet, but have latest firmware ready version 09.01.0010 (2010-04-15). Thanks for the quick replies & config detailsComment
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