KM5035 Finisher Problem. PLZ Help!

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  • RookieTech
    Technician
    • Jun 2008
    • 46

    #1

    [Misc] KM5035 Finisher Problem. PLZ Help!

    When the staple feature is selected, the display reads "these functions cannot be combined." However, no other function or feature is selected. I would appreciate it if anyone can provide me with some help on this problem. Thank you.
  • aabarnes1
    Senior Tech
    • Mar 2009
    • 620

    #2
    turn collate off in machine defaults/ system settings
    Grant me the serenity to accept the things I cannot change.

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    • RookieTech
      Technician
      • Jun 2008
      • 46

      #3
      Originally posted by aabarnes1
      turn collate off in machine defaults/ system settings
      Performed as indicated with no success. Any other ideas?

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22929

        #4
        There's probably a finisher code (C8xxx) stored but not displayed. Perform a U906 partial reset to clear the code, and print a U000 error report to see what code that you are getting. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • blsquires
          Trusted Tech

          Site Contributor
          250+ Posts
          • Nov 2008
          • 342

          #5
          the cannot be combined message may indicate that stapler has a problem .reset machine with a 906 as the machine may not be recognising the stapler

          Comment

          • RookieTech
            Technician
            • Jun 2008
            • 46

            #6
            Performed a U906 partial reset to clear the code. Hole punch and staple finisher now work fine. Thank you all for your help, it is sincerely appreciated!

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