FS-C5016N

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  • Loud Grinding Noise
    Technician
    • Aug 2010
    • 10
    #1

    [Jamming] FS-C5016N

    Almost every single prints are jamming/stopping right before the fuser roller. Its always the leading edge of the paper barely touching the heat and press rollers. Both fuser and transfer unit assemblies are brand new. Pressure/gap between the heat and press rollers are not the issue. Id say 1 every 3 prints this jamming occurs...and there are times that you cant get a single print out of it.

    93,534 clicks on the machine. updated to the latest firmware.

    Thanks in advance!
    Tags: 1570, brand new, firmware, fs-c5016, fuser, gap, issue, jamming, lef, paper, reflective, roller, transfer, transfer unit, unit
    • blackcat4866
      Master Of The Obvious
      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22599
      #2
      Can you get an error log to print? What jam codes? =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • madas
          Trusted Tech
          250+ Posts
          • Aug 2008
          • 313
          #3
          Hi, Take the transport section out and clean the sensors in the left had side wall inside the little holes, also make sure the 2 sensor arms on the transport section move freely and the reflective ends are clean. does it jam from the manual feed?

          madas

            Comment

            • Loud Grinding Noise
              Technician
              • Aug 2010
              • 10
              #4
              Originally posted by madas
              Hi, Take the transport section out and clean the sensors in the left had side wall inside the little holes, also make sure the 2 sensor arms on the transport section move freely and the reflective ends are clean. does it jam from the manual feed?

              madas
              yeah, those little sensors on a little board unit is called the PK 982 sensor assembly...was same jamming after cleaning those sensors. ordered that sensor board unit, replaced and worked like a brand new machine. a 300 page print job was in the print pool...every single pages printed out without a single jam.
              thanks for the infos, guys! (i almost ordered a new fuser and transport assembly).

                Comment

                • monette999
                  Technician
                  • Apr 2016
                  • 12
                  #5
                  Re: FS-C5016N

                  Originally posted by madas
                  Hi, Take the transport section out and clean the sensors in the left had side wall inside the little holes, also make sure the 2 sensor arms on the transport section move freely and the reflective ends are clean. does it jam from the manual feed?

                  madas
                  Hi MADAS,

                  my reply is very delayed but I have similar issues. My print do get stuck direcly before the fuser, most of the time the printer is cold.

                  Can you show me which sensor do you mean?

                  here a sketch. Thank you.



                  BR
                  Bob
                  Attached Files

                    Comment

                    • monette999
                      Technician
                      • Apr 2016
                      • 12
                      #6
                      Re: FS-C5016N

                      Originally posted by Loud Grinding Noise
                      yeah, those little sensors on a little board unit is called the PK 982 sensor assembly...was same jamming after cleaning those sensors. ordered that sensor board unit, replaced and worked like a brand new machine. a 300 page print job was in the print pool...every single pages printed out without a single jam.
                      thanks for the infos, guys! (i almost ordered a new fuser and transport assembly).
                      There is an error in the post.
                      The Sensor is is called KP-982.

                      Does anyone knows how to test this sensor unit?

                      Greetings

                        Comment

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