cs 3225c
I am wondering a) does this machine have a reliable track record b) is this machine relatively easy to maintain c) what can I charge on a cost per copy basis to include parts,supplies and labor. One of my current non-profit customers has been offered this machine as a donation and are inquiring its usefulness.
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These are pretty solid machines. The earlier models had the Developer units collars crack, Fuser thermostat get worn down and cause a "Cappuccino Machine" noise and eventually code out and the Transfer Belt tearing. But unless the machine was sitting around for years, I find it hard to believe that those parts wouldn't have been replaced already. Is it a CS-C3225 or CS-C3225E. The E makes a minor difference really. -
They run pretty good. A few weakness are:
1) The fuser unit thermistors rubbing an making that noise (There have been (6) revisions on that fuser-it should be resolved)
2) The color developing units rarely make the full 300K, especially in low color volume settings. If you see a C, Y, M, or K speckled background all over the page, take a look at sim U131. If the reading is different than the reference by more than 25 points the developing unit need to be replaced. No separate developer-it's a unit, only. And to keep it interesting, I've seen a bad cyan developing unit cause magenta speckles.
3) Do the color calibration every time that you see the machine. It only takes 1/2 hr and will save you lots of recalls.
Sell them the service agreement. If you don't, it will be a battle every time you need to change a $300 part. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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I have to agree with blackcat. keep the colors calibrated, keep tabs on your DV units and you should be fine. Up-to-date firmware doesn't hurt either. All in all, I like them a lot. They've been out long enough now for most of the problems the machines experienced have been worked out by now. One of the problems I ran into a lot that hadn't been listed earlier by the other guys were the fuser exit ass'y gears deteriorating and turning into a white slightly gummy powder / dust that would fall into fuser unit area. After replacing the gears the initial time, didn't have problem anymore on those machines. Good LuckComment
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