task alfa 400ci

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  • blsquires
    Trusted Tech

    Site Contributor
    250+ Posts
    • Nov 2008
    • 342
    #1

    [Misc] task alfa 400ci

    custmer switched to print black and white after colour runs out .they have now replaced colour .status sheet shows colours now full but the machine says .can only print in black and white .anyideas how to turn this off ,we have tried resetting print in black and white when colour runs out but it still wont print in colour.....is there a reset.
    thanks in advance brian
    Tags: black, black and white, colour, full, print, reset, resetting, sheet, shows, white
    • just a tech
      Service Manager

      250+ Posts
      • Jan 2007
      • 332
      #2
      Are the cartridges OEM?

        Comment

        • blsquires
          Trusted Tech

          Site Contributor
          250+ Posts
          • Nov 2008
          • 342
          #3
          problem solved ,if you get it take out all colour toners close front door ,open put toners back in and close door again and it clears

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 23008
              #4
              It went away, but did you fix anything? I don't know....
              =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

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