New TaskAlfa181 with dead keyboard

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  • NeoMatrix
    Senior Tech.

    2,500+ Posts
    • Nov 2010
    • 3514
    #1

    New TaskAlfa181 with dead keyboard

    I have a month old TaskAlfa 181 that has a dead keyboard. It has interrupt key , c/stop key and copy keys. All other keys have no function. The LED's are lit as they all are in normal copy mode. The printer recieves pc print jobs the fax recieves fax's.
    I have fit a new keyboard with exactly the same fault condition. Still same dead keys with new keyboard installed.
    Inauguration to the "AI cancel-culture" fraternity 1997...
    •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••
    Tags: australia, copy, dead, duc, fault, function, installed, interrupt, jobs, mode, printer, purchase, scaner, slower, stop, taskalfa
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22930
      #2
      Have you re-loaded the firmware? Current firmware is dated 5-18-2010. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • NeoMatrix
          Senior Tech.

          2,500+ Posts
          • Nov 2010
          • 3514
          #3
          Yes I tried to do a firmware upgrade but the CF card is 2 GB and the MFD appears to get a read error . Have reformat the brand new CF card an re-copied the firmware , and again the firmware gets halfway through and returns a CF-read-error. Will try again with a smaller 1Gb card or less.



          Originally posted by blackcat4866
          Have you re-loaded the firmware? Current firmware is dated 5-18-2010. =^..^=
          Inauguration to the "AI cancel-culture" fraternity 1997...
          •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22930
              #4
              If you can get it, I'd suggest a 128MB or 256MB CF card. The smaller and slower, the better. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • jewen25
                  Trusted Tech
                  • Mar 2009
                  • 194
                  #5
                  i have experience this problem but in km-1820 model, and i found that the main PWB inductor is damage when i replace its "OK" try to measure the Inductor located in the main PWB i think its the color of inductor is color "sky blue",and try to check also the keyboard l "Resistor" that maybe damage also if you found the resistor is damage? do not try to put the keyboard to the other km-181 that cause of error... try this i hope it well help you...
                  ERROR HELP ME AND HELP YOU

                    Comment

                    • NeoMatrix
                      Senior Tech.

                      2,500+ Posts
                      • Nov 2010
                      • 3514
                      #6
                      Thanks Jewen25
                      Will keep any eye on the component items you have suggested.....

                      Thanks to Blackcat also for the CF card update.

                      This forum software did and auto tag match in one of our posts and bought up a CF card URL for Australia . I clicked on the URL link an a purchase was done for 256 CF and 512 CF.
                      Inauguration to the "AI cancel-culture" fraternity 1997...
                      •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

                        Comment

                        • NeoMatrix
                          Senior Tech.

                          2,500+ Posts
                          • Nov 2010
                          • 3514
                          #7
                          Jewen25 Hit the target with the Main Power Board being the keyboard fault.
                          I replaced the main power board and we have a working keyboard once again...

                          Thanks All
                          GDM
                          Inauguration to the "AI cancel-culture" fraternity 1997...
                          •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

                            Comment

                            • maya
                              Technician
                              • Aug 2010
                              • 12
                              #8
                              hai, i also faced the same problem in TA 221, but in my case the problem was in the connector. while fixing the scaner unit, the guy who installed the machine , wrongly removed or not fixed the connector, which is near to scanner board,

                              after fixing it properly, its working nice,

                              may be u have a diffrent problem, but pls check this also,,,
                              thanxs
                              A bad workman blames his tools

                                Comment

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