KM-5050 System Error CFA3E

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  • Venom
    Technical/IT Support

    500+ Posts
    • Nov 2009
    • 765

    #1

    [Error Code] KM-5050 System Error CFA3E

    Firmware didn't resolve, reseated HD connections and it worked...hopefully will save others from the shite I went thru. Venom
    IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications
  • pjdbm
    Trusted Tech

    250+ Posts
    • Sep 2007
    • 360

    #2
    you got off pretty easy then, good for you venom ! now you can relax and crack open a beer

    Comment

    • Venom
      Technical/IT Support

      500+ Posts
      • Nov 2009
      • 765

      #3
      The pints went down pretty easy after this week...I actually called my wife to pick me up at the pub, probably the smartest thing I've done in a while, she dropped me at home and ended up going through a RIDE program on her way to the mall. Ya, I got off pretty easy, we haven't seen a HD fail on the Falcon 3, unlike the Falcon 2 which we had over 500 HD failures in 5 years (Kyocera acts like we were the only ones to see HD issues...lol)
      IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22999

        #4
        Thanks for the heads-up Venom. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • Gar the pilot

          #5
          Re: KM-5050 System Error CFA3E

          we just had a copier give us this code for the second time in 2 weeks, I was out for the first one and the other tech did a hard drive reset. but that was it. now its back and I would like to fix it. this client is 1 hour away at the far end of where we go. any fresh input on this??
          Thank You
          Gar the Pilot.

          Comment

          • habik
            Service Manager

            Site Contributor
            1,000+ Posts
            • Apr 2010
            • 2013

            #6
            Re: KM-5050 System Error CFA3E

            Any HDD issues or codes or machine taking ages to shut down or being sluggish on the 5050 goes with :
            Connector reseat
            HDD format
            Firmware re-flash


            Sent from my iDon't believe in marketing device using Tapatalk
            .OK Google! ... will I need Berrocca this morning?
            Firmwares HERE

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22999

              #7
              Re: KM-5050 System Error CFA3E

              Originally posted by Gar the pilot
              we just had a copier give us this code for the second time in 2 weeks, I was out for the first one and the other tech did a hard drive reset. but that was it. now its back and I would like to fix it. this client is 1 hour away at the far end of where we go. any fresh input on this??
              Thank You
              Gar the Pilot.
              When you decide to change the HDD, keep in mind that you'll lose your addressbook and network settings. And yes, you can back those things up ... but I certainly wouldn't trust a backup from a failing hard drive. I had a Toshiba recently that kept dropping the static IP. It cloned the addressbook and settings, and guess what? It didn't save the IP address. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • Gar the pilot

                #8
                Re: KM-5050 System Error CFA3E

                i DID THE CONNECTORS, REFORMAT and then it worked yesterday ,.. this morning it came up with a C0640 my Client has open/closed front door and turn off/on and unplug Plug in copier and the C0640 won't clear this morning. Hadr drive time??
                Thanks, Gar

                Comment

                • habik
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Apr 2010
                  • 2013

                  #9
                  Re: KM-5050 System Error CFA3E

                  Originally posted by Gar the pilot
                  i DID THE CONNECTORS, REFORMAT and then it worked yesterday ,.. this morning it came up with a C0640 my Client has open/closed front door and turn off/on and unplug Plug in copier and the C0640 won't clear this morning. Hadr drive time??
                  Thanks, Gar
                  Have you flashed it with latest firmware?

                  May need new HDD then
                  .OK Google! ... will I need Berrocca this morning?
                  Firmwares HERE

                  Comment

                  • Gar the pilot

                    #10
                    Re: KM-5050 System Error CFA3E

                    I did not have the frimware with me yesterday. My boss will have it for me today and I am taking up a hard drive too. I am hoping these use a standard computer hard drive, as he has a new 100G for me to use.
                    Thank You
                    Gar

                    Comment

                    • Gar the pilot

                      #11
                      Re: KM-5050 System Error CFA3E

                      On our KM 3050 with c0640 and CFA3E it did have the latest frimware and I had to R+R the hard drive. every thing worked fine after that. got our HDD from Memory experts, BIG savings over Mita. client happy now.

                      Comment

                      • habik
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Apr 2010
                        • 2013

                        #12
                        Re: KM-5050 System Error CFA3E

                        Memory experts are brilliant!


                        Sent from my iDon't believe in marketing device using Tapatalk
                        .OK Google! ... will I need Berrocca this morning?
                        Firmwares HERE

                        Comment

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