DF-710 on a CS-C4035E - - - C8140

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  • MFPTech
    Trusted Tech

    250+ Posts
    • Nov 2010
    • 486

    #16
    Re: DF-710 on a CS-C4035E - - - C8140

    definitely will do. what other fixes have been posted for this error please? couldn't find much from my search.... Thanks!

    Sent from my SGH-I337M using Tapatalk

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22930

      #17
      Re: DF-710 on a CS-C4035E - - - C8140

      I had removed the Tray A drive, and the tray just sat there levitating.

      The vertical timing belts were too tight. I released the tensioning screws, let the spring set the tension, then re-tightened the screws. The tray immediately dropped, and moved much more freely. It never returned. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • subaro
        Service Manager

        1,000+ Posts
        • Oct 2010
        • 1273

        #18
        Re: DF-710 on a CS-C4035E - - - C8140

        Originally posted by MFPTech
        definitely will do. what other fixes have been posted for this error please? couldn't find much from my search.... Thanks!

        Sent from my SGH-I337M using Tapatalk
        When you get to the ASTEA site, click on the left hand side, then check the boxes bulletins, QA and resolved cases. Then in the search criteria enter the code
        C8140, and click the search on the right hand side this time and all the bulletins ect. would be listed there for you.
        THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

        Comment

        • MFPTech
          Trusted Tech

          250+ Posts
          • Nov 2010
          • 486

          #19
          Re: DF-710 on a CS-C4035E - - - C8140

          No Records Found which means no bulletins for this error code
          Anyway, I have not been able to duplicate the problem yet but cleaned the hold down solenoid for now and realigned Tray A. Reloaded also the firmware as per blackcat's notes. If the problem comes back i will update the thread. Thanks everybody for sharing!

          Update: The bulletins are not under the bulletins but under Q&A !!

          Sent from my SGH-I337M using Tapatalk

          Comment

          • subaro
            Service Manager

            1,000+ Posts
            • Oct 2010
            • 1273

            #20
            Re: DF-710 on a CS-C4035E - - - C8140

            Originally posted by MFPTech
            No Records Found which means no bulletins for this error code
            Anyway, I have not been able to duplicate the problem yet but cleaned the hold down solenoid for now and realigned Tray A. Reloaded also the firmware as per blackcat's notes. If the problem comes back i will update the thread. Thanks everybody for sharing!

            Update: The bulletins are not under the bulletins but under Q&A !!

            Sent from my SGH-I337M using Tapatalk
            I was just there an hour ago and looked at them. read my previous post. You MUST use microsoft internet explorer and then put the kdaconnect address there. then you choose the service portal. Maybe someone else can help you with this.
            THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

            Comment

            • MFPTech
              Trusted Tech

              250+ Posts
              • Nov 2010
              • 486

              #21
              Re: DF-710 on a CS-C4035E - - - C8140

              i said i found the bulletins under Q&A
              thanks!

              Sent from my SGH-I337M using Tapatalk

              Comment

              • jmaister
                certified scrub

                Site Contributor
                500+ Posts
                • Aug 2010
                • 755

                #22
                Re: DF-710 on a CS-C4035E - - - C8140

                Kyocera's marvellous engineer decides to out foam pad behind these fingers to reducr noice.

                but what happens when the pad is hammer enough times the adhesive has leaked to the front? sticky fingers.

                one of our guy says to tape over the foam pads to prevent sticking.

                none of the bulletin works, its not the spring nor the solenoid.
                Idling colour developers are not healthy developers.

                Comment

                • MFPTech
                  Trusted Tech

                  250+ Posts
                  • Nov 2010
                  • 486

                  #23
                  Re: DF-710 on a CS-C4035E - - - C8140

                  Thanks
                  Last edited by MFPTech; 03-12-2016, 06:17 AM.

                  Comment

                  • subaro
                    Service Manager

                    1,000+ Posts
                    • Oct 2010
                    • 1273

                    #24
                    Re: DF-710 on a CS-C4035E - - - C8140

                    Originally posted by jmaister
                    Kyocera's marvellous engineer decides to out foam pad behind these fingers to reducr noice.

                    but what happens when the pad is hammer enough times the adhesive has leaked to the front? sticky fingers.

                    one of our guy says to tape over the foam pads to prevent sticking.

                    none of the bulletin works, its not the spring nor the solenoid.

                    Maybe the fix worked for you in your neck of the woods. but blackcat said he repaired his by releasing the tension of the lift belt, and other guy said by replacing the lift motor. For me personally, i have replaced quite a few of the soleniod springs, which actually broke.[can't remember which code it throwed if any ]. There is a new spring part number. see the bulletin. Also i have seen the solenoid where, you cannot remove it as it is like welded to the solenoid. just my observations here. but your fix it certainly noted.
                    THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

                    Comment

                    • brecht2
                      Technician

                      50+ Posts
                      • Feb 2012
                      • 71

                      #25
                      Re: DF-710 on a CS-C4035E - - - C8140

                      Hello,

                      Tomorrow i'll go to a Taskalfa 400ci with a DF760(B).
                      Sometimes C8140.
                      1st visit: Changed solenoid and spring.
                      2nd visit: changed main PWB finisher.

                      Now i saw a new Service Bulletin (see attached)

                      @Blackcatt; Where exactly can i change the tension of this belt?

                      Thanks on advance!
                      Attached Files

                      Comment

                      • MFPTech
                        Trusted Tech

                        250+ Posts
                        • Nov 2010
                        • 486

                        #26
                        Re: DF-710 on a CS-C4035E - - - C8140

                        i fixed it by removing the foam behind the solenoid and haven't heard back in 2 weeks. Realigning Tray A is important too. In the past i replaced the Tray A motor .... The belt tension release is an improvement but not a solution IMHO

                        Sent from my SGH-I337M using Tapatalk

                        Comment

                        • brecht2
                          Technician

                          50+ Posts
                          • Feb 2012
                          • 71

                          #27
                          Re: DF-710 on a CS-C4035E - - - C8140

                          Originally posted by MFPTech
                          i fixed it by removing the foam behind the solenoid and haven't heard back in 2 weeks. Realigning Tray A is important too. In the past i replaced the Tray A motor .... The belt tension release is an improvement but not a solution IMHO

                          Sent from my SGH-I337M using Tapatalk
                          MFPTech,

                          You Mean the cushion? (see attached example).
                          Already done without result.
                          tomorrow will be already my 3th time in approx 4 months i've to come back for the same issue.
                          Attached Files

                          Comment

                          • MFPTech
                            Trusted Tech

                            250+ Posts
                            • Nov 2010
                            • 486

                            #28
                            Re: DF-710 on a CS-C4035E - - - C8140

                            Not sure if that one is the one above the solenoid that is to reduce the noise... Did you also Try the Tray A alignment?
                            It can also be the Tray A motor

                            Comment

                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 22930

                              #29
                              Re: DF-710 on a CS-C4035E - - - C8140

                              Originally posted by brecht2
                              ...
                              @Blackcatt; Where exactly can i change the tension of this belt?

                              Thanks on advance!
                              I'll see if I can find an illustration. It's really easy to find. Locate the only two timing belts that are about 6 feet long. They lift the elevator tray A. Then follow them around until you find the tensioner/bracket/spring/screw. =^..^=
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

                              Comment

                              • LarryMck
                                Junior Member
                                • Dec 2015
                                • 8

                                #30
                                Re: DF-710 on a CS-C4035E - - - C8140

                                Old issue but I have a DF-760 on a 300ci with this c8140 error that is preforming very different.

                                The first stack exits to Tray A the tray then starts to move down as the second stack is forming in the finisher. The tray seems to get stuck and keep moving down like 6-8 inches then the machine halts and gives the c8140 code.

                                I think its a sensor problem have not had time to dig into this one to far. Not sure if its the main tray paper upper surface detection sensor, or where the hell that is in the parts manual.

                                Comment

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