Copystar CS-C4035E Fax Ring Parameters

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • blackcat4866
    Master Of The Obvious
    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22594
    #1

    Copystar CS-C4035E Fax Ring Parameters

    My customer has this device that carries the phone line over the network cable. It works great, but here's the problem:

    When receiving internal faxes it rings with a normal ring. When receiving external faxes it rings with a distinctive ring (D.R.D. in Kyocera terminology). The customer wants the fax to answer both the normal ring and the distinctive ring.

    It is easy to choose normal or D.R.D. It's not so easy to choose both.

    Going back a few years, Canon faxes gave lots of possible Soft Switch settings in their manual, which allowed me to loosen up the ring parameters in a few cases. Canon explained these Soft Switch in excellent detail. Copystar lists the Bit Switches (Sim U882, Soft Switches 182,183, 184, 185, & 186), but offers no detail whatsoever. Has anyone had an occasion change the ring parameters?
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=
    Tags: backs, between, cases, cheep, command center, copystar, csc4035e, detail, distinctive ring, every, excellent, fax, over, parameters, pay, posi, stuck
    • Absurd
      Just a brick in the wall
      • Oct 2007
      • 118
      #2
      Not sure. but you could try to set it up to auto answer without any rings.
      Southern Duplicating of Mississippi
      PSN: DrAbsurd (if you know you know)


      "If you love wealth more than liberty, the tranquility of servitude better than the animating contest of freedom, depart from us in peace. We ask not your counsel nor your arms. Crouch down and lick the hand that feeds you. May your chains rest lightly upon you and may posterity forget that you were our countrymen." [Samuel Adams]

        Comment

        • leroyal
          Expert on The Obsolete
          100+ Posts
          • Sep 2007
          • 156
          #3
          KM's and my position on fax lines:

          1 single dedicated, analog phone line. (POTS)

          No DSL
          No Credit Card machines
          No answering machines
          No PC Modems
          Ad Nauseum.

          And, I agree; my support starts at the wall jack and ends at the LINE Port with nothing in between or sharing..

          Believe me, in 40 years. i've seen every weird set-up imaginable, but i've stuck to this policy and am grateful that KM Hot-Line backs me up.

          BTW, Internet Fax is a hoax. IMHO (Like 401K plans).
          I know what I know better than anyone else knows what I know.

            Comment

            • 10871087
              Service Manager
              1,000+ Posts
              • Jan 2005
              • 1145
              #4
              Originally posted by leroyal
              KM's and my position on fax lines:

              1 single dedicated, analog phone line. (POTS)

              No DSL
              No Credit Card machines
              No answering machines
              No PC Modems
              Ad Nauseum.

              And, I agree; my support starts at the wall jack and ends at the LINE Port with nothing in between or sharing..

              Believe me, in 40 years. i've seen every weird set-up imaginable, but i've stuck to this policy and am grateful that KM Hot-Line backs me up.

              BTW, Internet Fax is a hoax. IMHO (Like 401K plans).
              I agree 100%, I have upset a couple customers by telling them the truth but I haven't wasted too much of my time fixing a problem that isn't mine. Tell you customer that an analog fax line costs about $15 extra bucks a month, If they don't have that then they should close the doors and go home, the same thin goes for people too cheep to pay an electrician $150 bucks to put in a 20amp outlet.

                Comment

                • blackcat4866
                  Master Of The Obvious
                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22594
                  #5
                  Problem workaround

                  No word yet from the hotline. In the meantime, the customer figured out that their voice over IP boxes can run on a couple different types of software. This other software does not differentiate between the ring types. If the hotline calls me back, I'll let them know, too.
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • tonyravo
                      #6
                      Interesting

                      I haven't done that one yet but you might try the FRPO values. It might have a web browser for the network fax. Use the IP address from the fax and type it in the address line of your internet browser. You should get the command center for the machine. See if the ring setting are there.

                      Good luck
                      Tony

                        Comment

                        Previous template Next
                        Working...