Vertical grey/black lines in background Taskalfa 250 Ci

[Froggy]

We have a CI 250 with vertical grey/black lines on the background. I have done sim 464/412/410, drum en developer cleaning and Registration en Calibration. But... no result.

[kyocera.team]

as i understand ... did you check the transfer belt ?

[Froggy]

Black developer replaced and Firmware version 11. Problem is solved.

[kyocera.team]

Congratulations ...

[Dave10]

When this happens, what sometimes works is to rerun AC calibration for the black dev. Install firmware 11 and if you don't have a new black DV, try it the calibration.

[ignacio.cortez]

We have a CI 250 with vertical grey/black lines on the background. I have done sim 464/412/410, drum en developer cleaning and Registration en Calibration. But... no result.

I'm glad is not just me, I have a client with the same issue, HOWEVER, the Transfer belt is a Warranty Replacement because the old one had a line, in the same spot, about 1 week later I got called that the line was back, the machine is at Firmware V.11 and I have done all the calibrations, before changing the belt again, I want to make sure the cause is taken care of, I dont want to have to replace the belt again.

[LNorris]

there is a new ta500ci troubleshooting guide that covers this issue

[ignacio.cortez]

there is a new ta500ci troubleshooting guide that covers this issue

Humm, I have it, I think.

But the Regional Kyocera Rep told me that it was no good LOL so I put it away LOL, I'll gave to pull it out of my archives and look up the issue.