SMB, domain name, WTF?

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  • jmaister
    certified scrub

    Site Contributor
    500+ Posts
    • Aug 2010
    • 755

    #16
    cant go FTP route, it was workin on the old machine, I tried and tried to no avail.

    next step is to find if the router has settings on it that will block the new one.

    so far

    Login not needed
    NAS permission is set to public(yeh, got in)
    user has a workgroup, so I turned netbuis on and match the work group name.

    nothing..

    There is a restriction somewhere.
    Idling colour developers are not healthy developers.

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    • aragul
      Trusted Tech

      100+ Posts
      • Dec 2007
      • 128

      #17
      Originally posted by jmaister
      Login not needed
      I've never managed to get a Kyocera to scan to SMB without a login (for a public or anonymous share), but that was in the KM-1820 days when it didn't even store passwords. Their recommendation was to make a user named "a" with a password of "a"

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      • jmaister
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        Site Contributor
        500+ Posts
        • Aug 2010
        • 755

        #18
        I stayed late today to have some R&D time. Since this issue isnt solved I decide to do some very simple test.

        I couldnt even SMB to 2 PC's in the office. It was suppose to be the simplest thing, I get error 1102's.

        This client has a linksys old style router, and we have a linksys E series, couldnt do another on a DSL Siemans router. Did google, and searched Microsoft security bulletin, digged samba's characteristics and found its alias as CIFS. No help...

        SMB uses port 139 and 445, and it seems that they're blocked.

        any thoughts on this?
        Idling colour developers are not healthy developers.

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        • tmaged
          Owner/Service Manager

          Site Contributor
          1,000+ Posts
          • Oct 2008
          • 1887

          #19
          What MFP are you using before we go any deeper ? I'd hook up a laptop direct & try to scan.
          Hope that helps !
          -Tony
          www.dtios.com
          Become a fan on Facebook

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          • jmaister
            certified scrub

            Site Contributor
            500+ Posts
            • Aug 2010
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            #20
            machine in question that I need it to work, TA300i

            Machine tested today attached to router, TA300ci & KM5050.

            edit: i forgot to try direct scan, will try first chance I get.
            Last edited by jmaister; 03-05-2011, 05:30 AM.
            Idling colour developers are not healthy developers.

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            • jmaister
              certified scrub

              Site Contributor
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              • Aug 2010
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              #21
              I'm gonna guess this is a LAN issue, as we dont have crazy amount of calls yet saying theirs smb not working.

              anything I can check on my side? Its not permission, not path.

              damn, its weekend... need to stop working lol
              Idling colour developers are not healthy developers.

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              • tmaged
                Owner/Service Manager

                Site Contributor
                1,000+ Posts
                • Oct 2008
                • 1887

                #22
                If they're using domain log in's, the domain name needs to be in caps in the user authentication. ex. COMPANY\joe.smith
                Make sure the folder is shared and everyone has rights to write to that drive. Create a user for the copier.
                You might try calling the hotline & getting them to log in & take a look.
                Hope that helps !
                -Tony
                www.dtios.com
                Become a fan on Facebook

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                • jmaister
                  certified scrub

                  Site Contributor
                  500+ Posts
                  • Aug 2010
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                  #23
                  for some very odd reason...

                  I need a user name for scanning now... password not needed.

                  didnt need it before..


                  SOLVED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!

                  SMB cant be anonymous(sometimes..), but since when?
                  Last edited by jmaister; 03-08-2011, 12:48 AM.
                  Idling colour developers are not healthy developers.

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                  • tmaged
                    Owner/Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Oct 2008
                    • 1887

                    #24
                    It's been that way since at least the falcon III. We haven't been a Kyo dealer any longer than that. You have to use the host name in the username field if there is not a login for the PC.
                    Hope that helps !
                    -Tony
                    www.dtios.com
                    Become a fan on Facebook

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                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 23009

                      #25
                      Sorry. I knew that. Must have valid login, must have valid password (not blank). =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

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                      • tmaged
                        Owner/Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Oct 2008
                        • 1887

                        #26
                        Originally posted by blackcat4866
                        Sorry. I knew that. Must have valid login, must have valid password (not blank). =^..^=
                        Nah, you don't need a password. That field can be blank, but the username cannot. If there is no user login for the PC, you have to copy the host name into the login field. The PC doen't need/use it, but the MFP HAS to have it for some unknown reason.
                        Hope that helps !
                        -Tony
                        www.dtios.com
                        Become a fan on Facebook

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                        • jmaister
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                          Site Contributor
                          500+ Posts
                          • Aug 2010
                          • 755

                          #27
                          yeh, no password here. What I dont understand is how the machine was able to use anonymous login.

                          I checked the send log, the scanning was fine til the day we pull the plug.


                          I'll always use username now lol.

                          The username for the NAS that worked, wasnt 'admin', wasnt host name. it was a permission type.



                          thx gents.
                          Idling colour developers are not healthy developers.

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                          • mike*
                            Technician

                            50+ Posts
                            • Jun 2010
                            • 58

                            #28
                            So essentially here if all the permissions are set up for EVERYONE or Anonymous then all the Kyoceras need for SMB scanning is a valid username? or just any username? I havent tried doing this yet just curious to the anonymous SMB way of things

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                            • tmaged
                              Owner/Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Oct 2008
                              • 1887

                              #29
                              You are correct. It's a machine thing requiring the username field to be required. I assume it'll work with anything, although I've never tried it that way. I always use the host name there if there is no logon.
                              Hope that helps !
                              -Tony
                              www.dtios.com
                              Become a fan on Facebook

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                              • jmaister
                                certified scrub

                                Site Contributor
                                500+ Posts
                                • Aug 2010
                                • 755

                                #30
                                wireshark is a good tool, a wise man told me to use it.

                                the packet description says "access denied", with anonymous login. That's how I figure that it was permssion...oh silly me
                                Idling colour developers are not healthy developers.

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