Anybody know what the code means ?
Got this customer that intermittantly has fax problems. They insist it is the machine but when I am there it xmt/rcv fine
Except for one time on a 5 page fax being sent. The # dialed and dialed as the office phones also rang and were answered. Finally, the machine gave up saing busy and showing an error of U01095. I went to another machine in a different part of town,same model , dialed the fax and sent 5 test fax sheets no problem. I haven't heard back yet if they had their phone lines cheked out yet. I don't really want to go through the paperwork hassle of swapping out the fax kit but that will be my next step. See if their fax kit checks good on another machine while they dial away on their new kit
Got this customer that intermittantly has fax problems. They insist it is the machine but when I am there it xmt/rcv fine
Except for one time on a 5 page fax being sent. The # dialed and dialed as the office phones also rang and were answered. Finally, the machine gave up saing busy and showing an error of U01095. I went to another machine in a different part of town,same model , dialed the fax and sent 5 test fax sheets no problem. I haven't heard back yet if they had their phone lines cheked out yet. I don't really want to go through the paperwork hassle of swapping out the fax kit but that will be my next step. See if their fax kit checks good on another machine while they dial away on their new kit
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