KM 4050 Add Toner

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  • Ferdy
    Technician
    • Sep 2010
    • 22

    #1

    KM 4050 Add Toner

    We have a KM-4050i that keeps trying to add toner. The toner morter seems to working (or at least we can hear it turning). We have tried replacing the toner cartridge and it still wont tone up. I'm not too familiar with the 4050...any ideas on what i can check?

    Thanks for the help!
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22999

    #2
    Is it a TK-717 cartridge? The Type A cartridge used in the Falcon II series looks identical, but the coupler is different. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • Ferdy
      Technician
      • Sep 2010
      • 22

      #3
      Hi Blackcat: It is a TK-717 cartridge. Should I be using something else?

      Comment

      • vstar
        Trusted Tech

        100+ Posts
        • Aug 2007
        • 176

        #4
        TK-719

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22999

          #5
          Nope. TK-717 is the right one. I've heard rumors of problems with the timing belt drive that drives toner add. But it's no fun to access.

          You might try removing the toner cartridge, key the front door, then run U130 to watch the coupler drive.
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • kyocera.team
            Trusted Tech
            • Aug 2010
            • 126

            #6
            check toner drive ass'y ...i encountered in KM 5050 there's PARALLEL PIN maybe it fall down ...

            Comment

            • Ferdy
              Technician
              • Sep 2010
              • 22

              #7
              I was reading another thread and found out that the Kyocera 4050i uses a different toner coupler. I guess the 4050i was used for Ikon, and takes another type of toner? Have you heard of this? Is there any way to change it over to a standard 4050?

              Thank you!

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22999

                #8
                Correct. There is a different drive coupler for the Ikon version. I've read the number someplace ...

                We're a Copystar dealer, and I believe that the Kyocera and Copystar use the same coupler (302GR31010). Can anyone confirm that?
                That's all you need for the conversion. But again, it's not much fun to access. =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • Zackuth
                  Trusted Tech

                  250+ Posts
                  • Aug 2009
                  • 448

                  #9
                  I have "fixed" these by gently pulling the toner gear frame slightly forward. The replacement for this drops the gears by .3mm and it is not fun to get to.
                  If at first you don't succeed, redefine success

                  Comment

                  • kyocera.team
                    Trusted Tech
                    • Aug 2010
                    • 126

                    #10
                    yes it's same in kyocera 2GR31010 coupler ...

                    Comment

                    • Ferdy
                      Technician
                      • Sep 2010
                      • 22

                      #11
                      Hi Vstar, Is the TK-719 the toner model number for the 4050i (the Ikon version)?

                      Thanks!

                      Comment

                      • blackcat4866
                        Master Of The Obvious

                        Site Contributor
                        10,000+ Posts
                        • Jul 2007
                        • 22999

                        #12
                        TK-719 is the Copystar number, and that will work also. Same toner, same everything, just a different number.
                        If you'd like a serious answer to your request:
                        1) demonstrate that you've read the manual
                        2) demonstrate that you made some attempt to fix it.
                        3) if you're going to ask about jams include the jam code.
                        4) if you're going to ask about an error code include the error code.
                        5) You are the person onsite. Only you can make observations.

                        blackcat: Master Of The Obvious =^..^=

                        Comment

                        • Ferdy
                          Technician
                          • Sep 2010
                          • 22

                          #13
                          Hi Zackuth,

                          Do I pull the toner gear frame towards me straight or down towards me?

                          Thanks,

                          Comment

                          • Ferdy
                            Technician
                            • Sep 2010
                            • 22

                            #14
                            Hi Blackcat,

                            If I use the TK-719 will i still have the same problem because the customer has the Ikon version?

                            Thanks

                            Comment

                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 22999

                              #15
                              Yes sir. And the "pulling down" only works for couplers that are capable of engaging. =^..^=
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

                              Comment

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