faxes stuck

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  • Metalvoc
    Trusted Tech

    100+ Posts
    • Sep 2008
    • 155

    #16
    U631 for ECM, U633 for V.34
    I must have a prodigious quantity of mind; it takes me as much as a week sometimes to make it up - Mark Twain

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    • luis8832
      Trusted Tech

      250+ Posts
      • Dec 2008
      • 250

      #17
      Thanks i am heading there next week, i will let u know what the outcome is. Thanks for all your help.

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      • luis8832
        Trusted Tech

        250+ Posts
        • Dec 2008
        • 250

        #18
        went to account this morning and turned ecm and v.34 off. Had the numbers that were errors fax over. So far so good, left there at 11:45 it's about to be 3:00 and no call backs. These people recieve faxes all day so if no phone call by the ending of today success!!!!!!

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        • jerrmitt

          #19
          try 2 wire fax cable

          try a 2 wire fax cable, the 4 wire will cause this issue intermittenly

          Originally posted by luis8832
          working on a fs-3140. Unit prints and copies with no issues. Problem is with fax. Faxes come thru at certain times and sometimes the faxes stay stuck in memory and will not print out. The memory button flashes and stays flashing. Any ideas would be appreciated.

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          • luis8832
            Trusted Tech

            250+ Posts
            • Dec 2008
            • 250

            #20
            it has a 2 wire fax cable. the problem was resolved with the shutting off of ecm and the v.34.

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