Kyocera Mita 4050 5050i Large Capacity Tray Issue

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  • ragajungle
    • May 2025
    #1

    Kyocera Mita 4050 5050i Large Capacity Tray Issue

    It seems like at some point every KYM device with a tandem tray or LCT (Large Capacity Tray) errors out. I have to go in an execute U906 to reactivate the tray. The problem is ongoing and after much searching on here there is still no resolution.


    In the past I have gotten away with replacing the paper pick-up assy, but there has to be a more cost effective means to fix this issue. If anyone has dealt with this issue could you please share what you have found to be the best resolution (aside from u906)

    Thanks,
    Mike
    Tags: 405, amou, errors, issue, km8030, kmc3232, kyocera, kyocera mita, mita, paper
    • habik
      Service Manager

      Site Contributor
      1,000+ Posts
      • Apr 2010
      • 2013
      #2
      Re: Kyocera Mita 4050 5050i Large Capacity Tray Issue

      Originally posted by ragajungle
      It seems like at some point every KYM device with a tandem tray or LCT (Large Capacity Tray) errors out. I have to go in an execute U906 to reactivate the tray. The problem is ongoing and after much searching on here there is still no resolution.


      In the past I have gotten away with replacing the paper pick-up assy, but there has to be a more cost effective means to fix this issue. If anyone has dealt with this issue could you please share what you have found to be the best resolution (aside from u906)

      Thanks,
      Mike
      Have upgraded FW whilst you had LCT installed?
      .OK Google! ... will I need Berrocca this morning?
      Firmwares HERE

        Comment

        • ragajungle
          #3
          Yes, forget the version but it is the most recent.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22930
              #4
              Re: Kyocera Mita 4050 5050i Large Capacity Tray Issue

              Which errors? =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • ragajungle
                  #5
                  I should have clarified.... It doesn't actually error out. What typically happens is I walk in and notice tray 1 is defaulted to primary pick up. When I go in to change it back tray 3 (large capacity tray) is greyed out. So I go into service mode and execute u906 (remove device from limited functions mode) and reboot. When looking @ the jam hist it looks like repeat jams occurs before the lct is disabled.

                  According to customers it happens When it feeds the last sheet.

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22930
                      #6
                      Re: Kyocera Mita 4050 5050i Large Capacity Tray Issue

                      If you look at U000 > Event Log
                      What errors do you see. Jams by themselves should never lock out an accessory.
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

                        • Kidaver
                          Ghoulscout

                          500+ Posts
                          • Apr 2011
                          • 912
                          #7
                          Re: Kyocera Mita 4050 5050i Large Capacity Tray Issue

                          I was having an issue similar to this on a TA 500ci. The spring and gear that lifts the paper in the back wasn't popping forward when they would shut the tray causing the the motor to keep spinning and shutting off after a certain amount of time disabling the entire tray 3.
                          "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

                            Comment

                            • ragajungle
                              #8
                              Good to know. I wonder if task alpha or Kyocera has a tech pub on this?

                                Comment

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