J-82 & J83 on a 6030

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  • Copystar Tech
    Technician

    50+ Posts
    • Sep 2010
    • 59
    #1

    [Jamming] J-82 & J83 on a 6030

    I have a 6030 with 3.4 mil on it that recently started throwing J-82 & J-83s. I originally thought dusty sensors, but did not do the trick. Friday, after seeing 16 j-82s and twice as many 83s in a weeks time on the event list, I decided to really put it through it's paces. I duplexed, stapled, offset sorted, exit face-up and down. Not a single jam after about two reams of paper. This is where it got really strange, I printed out a counter list as I was leaving, machine ran for a while and stopped. No jam, but no counter list either. I opened up the finisher and found my counter list wrapped around the siding roller. This page should have been a straight through, face up copy, but from the sounds and the looks of it, the page had traveled around the siding roll more than one rotation. The feed shift solenoid and spring seem all right, and they must have been working during the test. I got me a real head scratcher. Any ideas my friends?

    Thanks
    Tags: 6030, counter, exit, finisher, jam, paper, roller, symptoms, test, time
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 23008
      #2
      Re: J-82 & J83 on a 6030

      I've replaced a few of these gate solenoids out of desperation. I don't believe that changing those solenoids made any difference for me.

      On the other hand, it fits well with your symptoms. It seems like the next logical step. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • Copystar Tech
          Technician

          50+ Posts
          • Sep 2010
          • 59
          #3
          Re: J-82 & J83 on a 6030

          Update: While cheating the upper over interlock of the finisher and firing the solenoids A,B,& C, I noticed that C would not release. I could find no mechanical reason for this and could not get it to stick manually. So, if a straight through copy was run directly after a staple job, the page would wrap instead of exit. I took the solenoid off the frame and checked for dirt and bare wires. None found. Put back in place and the machine started to function as normal. Possibly a slight positioning change corrected this problem. Thanks Blackcat.

            Comment

            • habik
              Service Manager

              Site Contributor
              1,000+ Posts
              • Apr 2010
              • 2013
              #4
              Re: J-82 & J83 on a 6030

              hmm

              solenoids have 2 sides with usually 2 holes for screws to fix to mainframe ...NOW I understand why....probably after half life of the copiers just turn it around
              .OK Google! ... will I need Berrocca this morning?
              Firmwares HERE

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 23008
                  #5
                  Re: J-82 & J83 on a 6030

                  Originally posted by Copystar Tech
                  Update: While cheating the upper over interlock of the finisher and firing the solenoids A,B,& C, I noticed that C would not release. I could find no mechanical reason for this and could not get it to stick manually. So, if a straight through copy was run directly after a staple job, the page would wrap instead of exit. I took the solenoid off the frame and checked for dirt and bare wires. None found. Put back in place and the machine started to function as normal. Possibly a slight positioning change corrected this problem. Thanks Blackcat.
                  It's not uncommon for the plunger of the solenoid to magnetize after long continuous runs of being energized. If the solenoid is hot to the touch, that's a good clue. Just by not using it for a while the symptoms can go away (temporarily).

                  There are "home" remedies, like throwing the plunger at a concrete sidewalk, or hammering on the plunger, but in my experience all you end up is with a dented deformed plunger, and it's still magnetized. If it were me, I'd replace solenoid C.

                  Congratulations on catching it in the act. That's the hardest part. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • Metalvoc
                      Trusted Tech

                      100+ Posts
                      • Sep 2008
                      • 155
                      #6
                      Re: J-82 & J83 on a 6030

                      Originally posted by blackcat4866
                      There are "home" remedies, like throwing the plunger at a concrete sidewalk, or hammering on the plunger, but in my experience all you end up is with a dented deformed plunger, and it's still magnetized. If it were me, I'd replace solenoid C.
                      Interesting... I have heard some unique home remedies before, but I don't think I've ever employed the [(copier part + high velocity) x concrete = repaired] equation before. I was given the impression that dropping your screwdriver can de-magnetize it, but I can honestly say I never would have thought to apply that theory toward repairing any electronic device.
                      I must have a prodigious quantity of mind; it takes me as much as a week sometimes to make it up - Mark Twain

                        Comment

                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 23008
                          #7
                          Re: J-82 & J83 on a 6030

                          Copystar Tech: How did you resolve this call? =^..^=
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

                            Comment

                            • tlf
                              Technician
                              • Nov 2010
                              • 39
                              #8
                              Re: J-82 & J83 on a 6030

                              I have had trouble with a b and c also they stick after running alot also you can pull the spring down to the next clip so it will snap back better kyocera tech support has heard of this happening also

                                Comment

                                • Copystar Tech
                                  Technician

                                  50+ Posts
                                  • Sep 2010
                                  • 59
                                  #9
                                  Re: J-82 & J83 on a 6030

                                  Resolution: After my last post, the problem has not come back. Haven't seen the machine since. I find it scarily fascinating that many times I have seen Copystar issues resolve themselves simply by disassembly and reassembly, or swapping parts of like machines and have them both work, without recurrence. Just last week I had a 4035 in a jail that would jam on duplexing. Seemed like a switch or clutch issue throwing off the timing. Swapped the entire inside portion of the left door to bring back to the shop for further diagnosis. Now I have both machines purring like a couple of kittens. Strange, but I can't look a gift service call in the mouth, and it's a cheap fix. Konica/minoltas never behaved that way, they always seemed to stay broken till you replaced the right part.

                                    Comment

                                    • bsm2
                                      IT Manager

                                      25,000+ Posts
                                      • Feb 2008
                                      • 30238
                                      #10
                                      Re: J-82 & J83 on a 6030

                                      check the drive on the back that drives the two belts, its has two pins that will brake off and cause jamming

                                        Comment

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