Kyocera 5035 fusing issue

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  • Old Crow
    Trusted Tech

    Site Contributor
    100+ Posts
    • Aug 2011
    • 203
    #1

    Kyocera 5035 fusing issue

    On long runs the toner is not fusing properly. I tried lowering the temp and raising the temp. Raising it seemed to help but not for long. It has a new fuser unit and customer is using OEM toner. Running 20lb. paper, albeit cheap stuff. Any help much appreciated.
    Tags: customer, fuser, fusing, issue, km8030, kmc3232, kyocera, paper, toner, unit
    • bsm2
      IT Manager

      25,000+ Posts
      • Feb 2008
      • 29907
      #2
      Re: Kyocera 5035 fusing issue

      Check to what type of paper the machine is set to. Should be plain but you can change it to bond. Also check and clean the filters by the bypass as they can change the fuser temp if clogged with dust.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22997
          #3
          Re: Kyocera 5035 fusing issue

          Originally posted by bsm2
          Check to what type of paper the machine is set to. Should be plain but you can change it to bond. Also check and clean the filters by the bypass as they can change the fuser temp if clogged with dust.
          Right. Excessively heavy paper can bleed off heat from the fuser, so that when larger numbers of prints are made, fusing degrades. When using heavy media be sure to select the correct media type, or select a suitable media. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • Max
              Senior Tech

              500+ Posts
              • Oct 2011
              • 552
              #4
              Re: Kyocera 5035 fusing issue

              Oem as it is not kyocera original toner? If thats the case that will be why it is not fusing. Get some original kyocera toner vac out dev unit.

                Comment

                • Old Crow
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Aug 2011
                  • 203
                  #5
                  Re: Kyocera 5035 fusing issue

                  thanks for the replys. toner is genuine kyocera toner and paper is just 20 lb. plain paper but is W.b Mason cheap stuff. have not checked fans or paper setting. seems odd that a 50cpm machine can't keep up with fusing. wondering if there is a firmware mod for this?

                    Comment

                    • Max
                      Senior Tech

                      500+ Posts
                      • Oct 2011
                      • 552
                      #6
                      Re: Kyocera 5035 fusing issue

                      If you using 100 gsm paper ull need to change the media in user tools.As far as i know there is no F/W for this issue.

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