KM-c2520 showing PLEASE WAIT....... and stays there for long

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  • dynsam
    Technician
    • Apr 2011
    • 21
    #1

    KM-c2520 showing PLEASE WAIT....... and stays there for long

    hi all

    desperately need help.. KM c2520 showing PLEASE WAIT...... and stays there for long and copy function cannot be used and there is a red light indicator on the copy button..

    Need help. any assistance???
    Tags: None
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22934
      #2
      Re: KM-c2520 showing PLEASE WAIT....... and stays there for long

      Is the DP-710 unplugged?

      Warning: Power must be off at the main switch on the right side, before re-connecting the accessory. Plugging in an accessory live is a great way to blow a board or corrupt the firmware.

      Or the original lift plate spring might be broken. I've seen both. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • dynsam
          Technician
          • Apr 2011
          • 21
          #3
          Re: KM-c2520 showing PLEASE WAIT....... and stays there for long

          Originally posted by blackcat4866
          Is the DP-710 unplugged?Warning: Power must be off at the main switch on the right side, before re-connecting the accessory. Plugging in an accessory live is a great way to blow a board or corrupt the firmware.Or the original lift plate spring might be broken. I've seen both. =^..^=
          Thanks blackcat,i'll try those options and see because it doesn't have a DP attached to it, only plattern cover

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22934
              #4
              Re: KM-c2520 showing PLEASE WAIT....... and stays there for long

              Sorry. The only time I've seen the "Please Wait." it was related to the DP. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • kkendric
                  Trusted Tech

                  250+ Posts
                  • Apr 2009
                  • 301
                  #5
                  Re: KM-c2520 showing PLEASE WAIT....... and stays there for long

                  Does the display always stay in Please Wait? Does the Engine turn on the motors like it is warming up? I have two thoughts at the present, 1. HDD 2. Firmware. Not necessarily in that order. Good luck, let us know what fixes it.

                    Comment

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