Kyocera Taskalfa 820 shows jam

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  • kyrenecopy
    Trusted Tech

    100+ Posts
    • Apr 2012
    • 205
    #1

    [Error Code] Kyocera Taskalfa 820 shows jam

    Hey everyone, I have just switched jobs and I now work for a Kyocera dealer. Small problem is that I have never worked on a Kyocera before (32 years with Lanier/Ricoh/Riso/HP) and although I am not going to be a field tech in my new position, they are shorthanded right now so I am trying to fix a machine in the shop.
    Have a model 820 that shows a paper jam on the right side with a jam code of 00 on the control panel. All switches in transport area (up the right side) test good. The machine shows the following sensors as on in the sensor check screen: PE switches SW1,2,3,4; LIM Sw4, and Feed-E-1 Sw. Do not have access to the books yet, they haven't gotten that far with my new guy indoctranation so I am looking for help from the Forum. Thanks, Mark
    Testing 1-2-3, testing, testing. Is this thing on?
    Tags: None
    • Tonerkiller
      Senior Tech

      500+ Posts
      • Oct 2012
      • 668
      #2
      Re: Kyocera Taskalfa 820 shows jam

      j00 always means jam at power up. The actuator on one of those verticle transport switches is out of place

        Comment

        • JustManuals
          Field Supervisor

          5,000+ Posts
          • Jan 2006
          • 9838
          #3
          Re: Kyocera Taskalfa 820 shows jam

          This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from


          Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


          Paul@justmanuals.com

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22999
              #4
              Re: Kyocera Taskalfa 820 shows jam

              Originally posted by Tonerkiller
              j00 always means jam at power up. The actuator on one of those verticle transport switches is out of place
              Agreed. One of those verical path switches has probably gotten dislodged from it's mount, or the actuator is stuck. It's very common on Harrier and Harrier1 machines. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • kyrenecopy
                  Trusted Tech

                  100+ Posts
                  • Apr 2012
                  • 205
                  #5
                  Re: Kyocera Taskalfa 820 shows jam

                  Problem solved. Found tray 4 paper feed unit not latched and plugged in all the way. Switch check screen said feed e-1 switch was on and limit sensor was off. After reseating the unit all sensors are normal and machine works great. thank you for all your help, hope this helps someone someday.
                  Testing 1-2-3, testing, testing. Is this thing on?

                    Comment

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