just replaced Cyan Drum, Dev and Transfer Belt - same result! Any idea? Thanks.
TA300ci - no cyan and weird blue marks on prints and copies (see sample)!
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Re: TA300ci - no cyan and weird blue marks on prints and copies (see sample)!
What was the original call for? And am I missing something here, I see cyan on the test sheet you attached?Testing 1-2-3, testing, testing. Is this thing on? -
Re: TA300ci - no cyan and weird blue marks on prints and copies (see sample)!
The color cleaning motor is not turning. Turn machine off, take the back cover off, turn on machine and all motors should spin. Replace the ones that are not turning.Comment
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Re: TA300ci - no cyan and weird blue marks on prints and copies (see sample)!
the original call was for blue dots - replaced cyan drum then got no cyan on color belt U089 - only the blue marks... After that we tried new cyan drum, dev and transfer belt - no result.Comment
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Re: TA300ci - no cyan and weird blue marks on prints and copies (see sample)!
This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from:
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Paul@justmanuals.comComment
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Re: TA300ci - no cyan and weird blue marks on prints and copies (see sample)!
Did you replace just the cyan drum, or the cyan drum unit assembly (which includes the primary charge unit)? New parts or used? =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: TA300ci - no cyan and weird blue marks on prints and copies (see sample)!
Here's a couple of samples I have of this fault.
madasAttached FilesComment
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Re: TA300ci - no cyan and weird blue marks on prints and copies (see sample)!
If you already replaced Drum Unit, Dev. Unit and Transfer Belt and the result is the same as you said then check the values of U100 (Adjust DC2)? Maybe somebody mess around with the settings.Comment
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Re: TA300ci - no cyan and weird blue marks on prints and copies (see sample)!
It still looks to me like the cyan drum is not cleaned. The waste toner builds up on top of the drum unit and the tran belt rubbs on that toner and leaves marks on all prints.Comment
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Re: TA300ci - no cyan and weird blue marks on prints and copies (see sample)!
What about the color cleaning motor?Comment
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Re: TA300ci - no cyan and weird blue marks on prints and copies (see sample)!
We fixed it today - the board interface where the color drums and devs connects was causing the faulty ground issue (blue marks on prints). Thanks everyone!Comment
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If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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