KM-3060 jamming w/DF-730

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  • kyoceradude
    The Great Gazoo

    250+ Posts
    • Aug 2006
    • 442
    #1

    KM-3060 jamming w/DF-730

    Anyone have these out there yet? Just set up 2 new on stand, with ak-670 and DF-730. Works great to internal tray but if you want to sort or staple it intermittently jams. It looks like its catching on the attachment kit gate. Tried several kits, still no worky. Anyone with ideas??? Yes, I already checked firmware and the Hotline just said let us know when you figure it out. Funny thing is that the KM-2540 dosen't have the problem..
    My mission here on Earth is to help all you Dum-Dums!
    Tags: ak-670, attachment kit, catching, jamming, km3060, plates, sea, snap
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22744
      #2
      None of my 3060s have the external finisher. Sorry, can't help.

      =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • bsm2
          IT Manager

          25,000+ Posts
          • Feb 2008
          • 27775
          #3
          3060

          check the upper and lower plastic guide plates
          have seen them not seated all the way up or down
          they should snap in place

            Comment

            • bariskurt23
              Technician
              • Apr 2008
              • 16
              #4
              upgrade firmware

                Comment

                • stevee104
                  Trusted Tech

                  100+ Posts
                  • Mar 2007
                  • 214
                  #5
                  km-3060

                  we have a 3060 with internal finsher that wrinkles the paper like
                  it is a timing issue.it starts doing it on the 3rd or 4th copies.It seems
                  like the fuser is pushing out faster than the finsher can take it.
                  Put the machine in july so would a firmware update help this or
                  do have a hardware problem.

                    Comment

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