Kyocera Taskalfa 4500i Error Code C7460

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  • Caldo
    Technician

    50+ Posts
    • Nov 2007
    • 69

    #1

    [Error Code] Kyocera Taskalfa 4500i Error Code C7460

    Hi Everyone,

    Got this error coming up on the Kyocera Taskalfa 4500i which had earlier given toner message empty. Upon replacing and installing the new toner, restarted the copier and got this error code C7460 on the LCD screen.

    Have tried cleaning the developer unit, sensors and also removed the toner from the developer as well as transferring the toner to developer but to no success. I earlier had think that the toner dust might be blocking the sensors or the hopper unit might not be closed properly, have checked but everything seems to be okay.

    Is there any thing that i might miss or not done to remove this error code C7460?

    Thanks all for helping
  • Caldo
    Technician

    50+ Posts
    • Nov 2007
    • 69

    #2
    Re: Kyocera Taskalfa 4500i Error Code C7460

    I'm still struggling with this issue, i don't havethe service manual with me for the taskalfa 4500i version. I have performed the ''10871087'' function and then selected U132 to tranfer the toner from hopper to developer leaving it to run for somewhat 20mins or so, but this hasn't solve my problem. Is the functions i'm using to transfer the toner correct? cos if it is correct then i suspect my developer unit to be faulty or the developer motor, hopper sensors, etc and i might start thinking of ordering a new developer, etc.

    Can anyone please advise?

    Comment

    • copymech
      Trusted Tech

      100+ Posts
      • Sep 2011
      • 196

      #3
      Re: Kyocera Taskalfa 4500i Error Code C7460

      code refers to the toner shutter. There is a sensor in the hopper that gets toner on it and will sense the shutter closed. shutter is moved to the right and secured with a screw at set up.

      Comment

      • Caldo
        Technician

        50+ Posts
        • Nov 2007
        • 69

        #4
        Re: Kyocera Taskalfa 4500i Error Code C7460

        Originally posted by copymech
        code refers to the toner shutter. There is a sensor in the hopper that gets toner on it and will sense the shutter closed. shutter is moved to the right and secured with a screw at set up.
        Thanks have done that and got a new error code C7101. I have removed the hopper unit and developer to try and check the connections as well as check the motors, once done that i have also cleaned around the surface of the hopper unit where the toner is transferred to the developer to check if toner dust is present and blocking the sensors, again the error code keeps popping up. I now have no other solution but to replace either developer unit or the hopper unit motor to see if i have solved the error code, but that is my last option and don't want to start changing things if it is only a small thing i missed out on.

        Comment

        • JustManuals
          Field Supervisor

          5,000+ Posts
          • Jan 2006
          • 9919

          #5
          Re: Kyocera Taskalfa 4500i Error Code C7460

          This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


          Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


          Paul@justmanuals.com

          Comment

          • melbarr

            #6
            Re: Kyocera Taskalfa 4500i Error Code C7460

            Originally posted by Caldo
            Thanks have done that and got a new error code C7101. I have removed the hopper unit and developer to try and check the connections as well as check the motors, once done that i have also cleaned around the surface of the hopper unit where the toner is transferred to the developer to check if toner dust is present and blocking the sensors, again the error code keeps popping up. I now have no other solution but to replace either developer unit or the hopper unit motor to see if i have solved the error code, but that is my last option and don't want to start changing things if it is only a small thing i missed out on.
            Hi, did you get any resolution to this C7460 issue? I'm experiencing the same issue with a TASKalfa 7550ci which I have cleaned the entire 'Inner Unit' and checked, double checked and triple checked the developers and drums, still to no avail... The printer has had yellow toner everywhere in this printer. Not sure if this is blocking a sensor somewhere...

            Comment

            • ALi-Ali
              Junior Member
              • Jan 2021
              • 7

              #7
              Re: Kyocera Taskalfa 4500i Error Code C7460

              Originally posted by Caldo
              Thanks have done that and got a new error code C7101. I have removed the hopper unit and developer to try and check the connections as well as check the motors, once done that i have also cleaned around the surface of the hopper unit where the toner is transferred to the developer to check if toner dust is present and blocking the sensors, again the error code keeps popping up. I now have no other solution but to replace either developer unit or the hopper unit motor to see if i have solved the error code, but that is my last option and don't want to start changing things if it is only a small thing i missed out on.
              Hi, i am also facing the Error C7460. i read your posts, i want to know how you resolve this error. can you providing me the video link or information that help me to how to fix this error and where is its developer waste.The error appear with comment that is "exit the developer waste. I am very thankful to you for this favor.

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22850

                #8
                Re: Kyocera Taskalfa 4500i Error Code C7460

                Do you have any bent pins in the union connector? =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • BillyCarpenter
                  Field Supervisor

                  Site Contributor
                  VIP Subscriber
                  10,000+ Posts
                  • Aug 2020
                  • 16032

                  #9
                  Re: Kyocera Taskalfa 4500i Error Code C7460

                  Originally posted by blackcat4866
                  Do you have any bent pins in the union connector? =^..^=
                  I agree that this is the most likely problem. If all else fails, do a continuity check from the DV shutter sensor to YC4/PIN-3 of the Front PWB.
                  Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                  Comment

                  • ALi-Ali
                    Junior Member
                    • Jan 2021
                    • 7

                    #10
                    Re: Kyocera Taskalfa 4500i Error Code C7460

                    Originally posted by blackcat4866
                    Do you have any bent pins in the union connector? =^..^=
                    Gentlemen thanks for your suggestion but sorry to say i am beginner at this time. I can't understand what you want to ask in the above text. I am facing this error "code C7460 exit the developer waste" in my photocopy machine "copystar CS5501i" when i return On the machine the error occurs. Sir i think there is some dust that blocking the sensor in developer unit. @copymech said that "the error code refers to the toner shutter. There is a sensor in the hopper that gets toner on it and will sense the shutter closed. shutter is moved to the right and secured with a screw at set up". i request to you guide me in step by step what i do to fix it. I very thanks full for your great effort.

                    Comment

                    • ALi-Ali
                      Junior Member
                      • Jan 2021
                      • 7

                      #11
                      Re: Kyocera Taskalfa 4500i Error Code C7460

                      Originally posted by blackcat4866
                      Do you have any bent pins in the union connector? =^..^=
                      Gentlemen thanks for your suggestion but sorry to say i am beginner at this time. I can't understand what you want to ask in the above text. I am facing this error "code C7460 exit the developer waste" in my photocopy machine "copystar CS5501i" when i return On the machine the error occurs. Sir i think there is some dust that blocking the sensor in developer unit. @copymech said that "the error code refers to the toner shutter. There is a sensor in the hopper that gets toner on it and will sense the shutter closed. shutter is moved to the right and secured with a screw at set up". i request to you guide me in step by step what i do to fix it. I very thanks full for your great effort.

                      Comment

                      • blackcat4866
                        Master Of The Obvious

                        Site Contributor
                        10,000+ Posts
                        • Jul 2007
                        • 22850

                        #12
                        Re: Kyocera Taskalfa 4500i Error Code C7460

                        I recommend that you get yourself a service manual and do some reading.

                        Is language the issue? If you aren't technologically savvy enough to do this, I don't see how I can help you through this text window.

                        I'll go this far, here are some photos that you will find on page 639 of the service manual.:

                        Open Door.jpgUnion Connector.jpg

                        =^..^=
                        If you'd like a serious answer to your request:
                        1) demonstrate that you've read the manual
                        2) demonstrate that you made some attempt to fix it.
                        3) if you're going to ask about jams include the jam code.
                        4) if you're going to ask about an error code include the error code.
                        5) You are the person onsite. Only you can make observations.

                        blackcat: Master Of The Obvious =^..^=

                        Comment

                        • ALi-Ali
                          Junior Member
                          • Jan 2021
                          • 7

                          #13
                          Re: Kyocera Taskalfa 4500i Error Code C7460

                          Originally posted by blackcat4866
                          I recommend that you get yourself a service manual and do some reading.

                          Is language the issue? If you aren't technologically savvy enough to do this, I don't see how I can help you through this text window.

                          I'll go this far, here are some photos that you will find on page 639 of the service manual.:

                          [ATTACH=CONFIG]47999[/ATTACH][ATTACH=CONFIG]48000[/ATTACH]

                          =^..^=
                          Sir you are the great, now i understand your question. No sir i don't have any bent pins in the union connector. sir i attached the error occurred picture, guide me how to fix this error thanks.
                          error image1.jpgImage.jpg

                          Comment

                          • blackcat4866
                            Master Of The Obvious

                            Site Contributor
                            10,000+ Posts
                            • Jul 2007
                            • 22850

                            #14
                            Re: Kyocera Taskalfa 4500i Error Code C7460

                            This error points to the developer shutter sensor DEVSS. It's a photosensor, and probably has toner in it.

                            This is how you remove the hopper:

                            Hopper.jpg

                            Here is the location of the sensor. You can clean it with canned air or a toothbrush.:

                            DEVSS.jpg

                            Remind me again: Why am I reading the manual to you? You can read, correct? =^..^=
                            If you'd like a serious answer to your request:
                            1) demonstrate that you've read the manual
                            2) demonstrate that you made some attempt to fix it.
                            3) if you're going to ask about jams include the jam code.
                            4) if you're going to ask about an error code include the error code.
                            5) You are the person onsite. Only you can make observations.

                            blackcat: Master Of The Obvious =^..^=

                            Comment

                            • ALi-Ali
                              Junior Member
                              • Jan 2021
                              • 7

                              #15
                              Re: Kyocera Taskalfa 4500i Error Code C7460

                              Originally posted by blackcat4866
                              This error points to the developer shutter sensor DEVSS. It's a photosensor, and probably has toner in it.

                              This is how you remove the hopper:

                              [ATTACH=CONFIG]48006[/ATTACH]

                              Here is the location of the sensor. You can clean it with canned air or a toothbrush.:

                              [ATTACH=CONFIG]48005[/ATTACH]

                              Remind me again: Why am I reading the manual to you? You can read, correct? =^..^=
                              yes the read your instruction correctly. after applying these instruction i will contact you soon and share the result.

                              Comment

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