KM4050 cassette problem

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  • Rolandito
    Technician
    • Aug 2007
    • 85
    #1

    KM4050 cassette problem

    I have a message with paper cassette 1 "error ocurred''
    I tryed U906 and U020.. and error persist..
    I changed the Lift motor and same problem..

    I drawed out the cassette I can see the lift motor is turning slowly and continuosly

    What do you think???
    Tags: None
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22930
      #2
      Re: KM4050 cassette problem

      I think ... it would be a good idea to know what the actual error is. Print a U000 Error Log. Once you know what the error is, you can look up the number and address the actual problem, not just shotgun the whole machine. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • Has Been
          Technician
          • Nov 2012
          • 48
          #3
          Re: KM4050 cassette problem

          Originally posted by blackcat4866
          I think ... it would be a good idea to know what the actual error is. Print a U000 Error Log. Once you know what the error is, you can look up the number and address the actual problem, not just shotgun the whole machine. =^..^=
          Bad Engine Board

            Comment

            • JSC
              Gimp

              500+ Posts
              • Dec 2006
              • 618
              #4
              Re: KM4050 cassette problem

              Yep, Engine board. Done quite a few of these on the km3050-5050 range.
              The gene pool could use a little chlorine.

                Comment

                • Venom
                  Technical/IT Support

                  500+ Posts
                  • Nov 2009
                  • 765
                  #5
                  Re: KM4050 cassette problem

                  don't replace engine board without a new lift motor installed
                  IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

                    Comment

                    • Tonerkiller
                      Senior Tech

                      500+ Posts
                      • Oct 2012
                      • 665
                      #6
                      Re: KM4050 cassette problem

                      Seen it also, replace the eng board and motor at same time. That new motor that you put in is probable blown now.

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