DP-410 on a KM-2550 stopping.

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Jimbo1
    Senior Tech

    500+ Posts
    • Mar 2008
    • 845
    #1

    DP-410 on a KM-2550 stopping.

    We have a DP-410 that's on a KM-2550 that will stop feeding during a job for no apparent reason. I will have to find out for sure what the jam code that gts posted is but I was told it was not a DP code.

    They have swapped the feeder and have it here in the shop where of course it works perfectly andthe one that replaces it works perfectly.
    They did this before and all was lollypops till they took the feeder back out and it started up again.

    Grounding to the feeder has been confirmed. The harness and boards in between have been swapped.

    Any body got any ideas???
    "Some days you get the bear, some days the bear gets you."

    Cdr. William Riker
    Tags: copyi, doc feeder, dp-410, failure, km-1650, km-2050, km-2550, kma, occurs, static
    • bsm2
      IT Manager

      25,000+ Posts
      • Feb 2008
      • 29429
      #2
      feeder

      any codes?
      also new hinge from kyocera on a Q&A that grounds the feeder better

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22936
          #3
          This is just secondhand, but I remember hearing something about a new style DP controller board to address jamming. There is some sort of a grounding issue.

          I'm not the kind to start putting in main boards for no good reason, but if the part # is incremented upward 1 or 2 digits I'd give it a try.

          =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • Jimbo1
              Senior Tech

              500+ Posts
              • Mar 2008
              • 845
              #4
              We already have the grounding fix in there.
              "Some days you get the bear, some days the bear gets you."

              Cdr. William Riker

                Comment

                • flimmer
                  Technician
                  • Jun 2008
                  • 30
                  #5
                  Try opening the top cover - and then try to puch the take up roller up and down - if the 2 arms locks in the grove - place a mylar in the 2 groves - to make the arms go smoothly.

                    Comment

                    • Fangers
                      #6
                      Try jiggling the loom that connects the DP-410 to the copier while copying and see if your problem re-occurs. Those looms cause intermittent faults.

                        Comment

                        • gpoffmachs
                          techie

                          50+ Posts
                          • Feb 2005
                          • 55
                          #7
                          techie

                          they replaced the boards for a new version for jamming, internal grou7nding failures
                          Techie

                            Comment

                            • 10871087
                              Service Manager

                              1,000+ Posts
                              • Jan 2005
                              • 1143
                              #8
                              It is probably a grounding issue, there is a new tech bulletin out on it from KMA .

                                Comment

                                • Jimbo1
                                  Senior Tech

                                  500+ Posts
                                  • Mar 2008
                                  • 845
                                  #9
                                  We have verified it's not the grounding. however it's only doing it at one location. Bring it to the shop and it's a good boy.
                                  "Some days you get the bear, some days the bear gets you."

                                  Cdr. William Riker

                                    Comment

                                    • brasilmichaele
                                      Technician
                                      • Jul 2008
                                      • 31
                                      #10
                                      I got a tech bulliten from Kyocera that showed to run a ground between the feed in motor and the main motor. i just get a big paper clip and run it between the motors.
                                      i think the problem is when you are running multiple originals in the dp there is alot of static build up that confusses the main logic pwb of the dp. i have also seen the hookup cord have issues also.

                                        Comment

                                        Previous template Next
                                        Working...