Taskalpha 5500i error code C6030

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  • Mr. Express
    Technician
    • Oct 2008
    • 20

    #1

    Taskalpha 5500i error code C6030

    I have a taskalpha 5500i that gets the error code c6030 every once in awhile. When I reset it, it goes away for a week or so. I just changed the fuser a couple months ago. I tried to clean the thermistors and still the same issue.

    I haven't tried putting the old fuser back in, I am thinking about switching the thermistors.

    Are you guys finding the same issue and what is your solution if so?

    Thanks!
  • Kidaver
    Ghoulscout

    500+ Posts
    • Apr 2011
    • 912

    #2
    Re: Taskalpha 5500i error code C6030

    Usually when I get intermittent fuser codes like this I start suspecting power issues. When a customer calls with this code my first question are power outages and such and 90% of the time that is the cause. Reset and truck on. Have 1 town that when the tire plant starts ramping up production it pulls power levels down on the schools and their IT guy has to go around reseting fusers.
    "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

    Comment

    • HenryT2
      Senior Tech

      500+ Posts
      • Apr 2010
      • 962

      #3
      Re: Taskalpha 5500i error code C6030

      I agree with Kidaver...

      Also what are some of the other enviromental factors ?
      Does it have good air flow for the fans ?
      Office? Warehouse ? Special media? Fuser temps changed from default ?
      "The Serenity Prayer" . . .
      God grant me the serenity to accept stupid people , the courage to not waste my time and energy on them , and the wisdom to know that I cannot fix STUPID .

      Comment

      • _bolek_
        Junior Member
        • Jun 2011
        • 7

        #4
        Re: Taskalpha 5500i error code C6030

        It's always power issue. Problem is a Power module where is zero-cross witch check what power is connected (110V or 230V) if form some reson have loss of power (som deice can make this) then zero-cross send malunfunction code. it happend very often. you can reset this code always if you have service acces :P the best way is to connect machine to UPS.

        Comment

        • JustManuals
          Field Supervisor

          5,000+ Posts
          • Jan 2006
          • 9838

          #5
          Re: Taskalpha 5500i error code C6030

          This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


          Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads



          Paul@justmanuals.com

          Comment

          • kibbs
            Technician

            50+ Posts
            • Apr 2013
            • 94

            #6

            Comment

            • Mr. Express
              Technician
              • Oct 2008
              • 20

              #7
              Re: Taskalpha 5500i error code C6030

              There's a firmware that address issue. I'm gonna try this first. And then i will try thaythat first.

              Comment

              • kibbs
                Technician

                50+ Posts
                • Apr 2013
                • 94

                #8
                Re: Taskalpha 5500i error code C6030

                that also better.. try with the firmware then change the fuser..

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