Kyocera Taskalfa 300i Fax issue

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  • kibbs
    Technician

    50+ Posts
    • Apr 2013
    • 94
    #1

    [Misc] Kyocera Taskalfa 300i Fax issue

    Dear all,

    I am installaed new machine in customer side. its an shipping company.. they are using internet fax. they dont have pstn line. they are using wimax technology for internet,phone and fax. here i can able to sent the fax and recieving only problem for me.. i dono why this machine not printing the job. i can able to seen in screen receiving light is their. still not printing. so fix this issue for me..

    i connect with the phone and dail the fax number. dail tone is their. still their is no fax printout not came..




    Regards

    kibbs
    Tags: company, customer, issue, job, kyocera, light, printing, screen, tech
    • Venom
      Technical/IT Support

      500+ Posts
      • Nov 2009
      • 765
      #2
      Re: Kyocera Taskalfa 300i Fax issue

      program paper tray as auto detect size, not as letter
      IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22929
          #3
          Re: Kyocera Taskalfa 300i Fax issue

          Any errors on the fax Rx Log? =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • CompyTech
              Super Tech

              500+ Posts
              • Feb 2011
              • 706
              #4
              Re: Kyocera Taskalfa 300i Fax issue

              I had a problem with the auto detect tray setting. It locked out the whole machine and froze the job queue, till the setting was changed. Had to removed fax card, make the change then reinstall card to get it to work.

              Ended up being a junk fax anyways.. :/

                Comment

                • JustManuals
                  Field Supervisor

                  5,000+ Posts
                  • Jan 2006
                  • 9838
                  #5
                  Re: Kyocera Taskalfa 300i Fax issue

                  This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from:


                  Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


                  Paul@justmanuals.com

                    Comment

                    • kibbs
                      Technician

                      50+ Posts
                      • Apr 2013
                      • 94
                      #6
                      Re: Kyocera Taskalfa 300i Fax issue

                      Originally posted by blackcat4866
                      Any errors on the fax Rx Log? =^..^=
                      their is no error my dear..!! sending is okay.. receiving only having problem.. when i try to sent from my office in display it show fax receiving printing doc0123.. printout not all coming... i dono why?? this is new machine.. now customer they are using only for printing and scaning..

                        Comment

                        • cbs
                          Technician

                          50+ Posts
                          • Apr 2011
                          • 86
                          #7
                          Re: Kyocera Taskalfa 300i Fax issue

                          Is FAX FORWARDING enabled?

                            Comment

                            • kibbs
                              Technician

                              50+ Posts
                              • Apr 2013
                              • 94
                              #8
                              Re: Kyocera Taskalfa 300i Fax issue

                              Originally posted by cbs
                              Is FAX FORWARDING enabled?
                              no nothing i like that..!!

                                Comment

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