Kyocera Taskalfa 3550ci Color issue..

[kibbs]

Dear Friends,

Today i got a call from an customer regarding the color issue both copying and printing.. then i upgrade the latest firmware and calibiration and half tone adjust then also the problem seems same.. i opened the machine then i serviced machine Drum, charger, developer seems okay.. with this post i attached the status page and maintanence report for your view...


Thanks & Regards

kibbsdoc00789620131126162432.pdf

[tech.gasm]

Re: Kyocera Taskalfa 3550ci Color issue..

Dear Friends,

Today i got a call from an customer regarding the color issue both copying and printing.. then i upgrade the latest firmware and calibiration and half tone adjust then also the problem seems same.. i opened the machine then i serviced machine Drum, charger, developer seems okay.. with this post i attached the status page and maintanence report for your view...


Thanks & Regards

kibbs[ATTACH]23065[/ATTACH]

How about skyshots..how do they appear?

Is color also affected or b/w only?

[kibbs]

Re: Kyocera Taskalfa 3550ci Color issue..

How about skyshots..how do they appear?

Is color also affected or b/w only?

you can see the status report i attach that also..!! in black and white copy also it appearing..!! only 60000 copies only made by the machine.. how don't knw how they appear.. searching for the solution..

[luis8832]

Re: Kyocera Taskalfa 3550ci Color issue..

On the kyocera website there is a troubleshooting guide for these units. There are several reasons why you would get that affect on your copies and prints.
Download it and check out the first section. Let me know if it helps. Forget downloading, here it is. Good luck!

[kibbs]

Re: Kyocera Taskalfa 3550ci Color issue..

On the kyocera website there is a troubleshooting guide for these units. There are several reasons why you would get that affect on your copies and prints.
Download it and check out the first section. Let me know if it helps. Forget downloading, here it is. Good luck!

Hey thanks a lot for your guide man..!! you save my time.. i try with the first section.. adjusting the value and calibration and everthing in the first section with the one by one procedure.. still problem looks same.. my head rouding i dono how it happens and still searching solutions in internet..

[Venom]

Re: Kyocera Taskalfa 3550ci Color issue..

Did you stop a print half way to see if image is on transfer belt but not transferring? Is the transfer roller sitting properly with spring tension on front and rear? Maybe missing a spring?

[luis8832]

Re: Kyocera Taskalfa 3550ci Color issue..

Did you try cleaning the charge rollers?

[kibbs]

Re: Kyocera Taskalfa 3550ci Color issue..

Did you stop a print half way to see if image is on transfer belt but not transferring? Is the transfer roller sitting properly with spring tension on front and rear? Maybe missing a spring?

I am the first person open the machine first time.. it was their in our record it is one year old machine machine.. i think warranty finished last month. from the date of installation..

[kibbs]

Re: Kyocera Taskalfa 3550ci Color issue..

Did you try cleaning the charge rollers?

yes i cleaned with cotton wet cloth and wipe with dry cotton cloth..

[taskalfaman]

Re: Kyocera Taskalfa 3550ci Color issue..

this is clearly a transfer issue.
plse check transfer roller/Belt, => it seems to be a comman part.
please print out a color belt (A3) and scan the printed page.

[kibbs]

Re: Kyocera Taskalfa 3550ci Color issue..

this is clearly a transfer issue.
plse check transfer roller/Belt, => it seems to be a comman part.
please print out a color belt (A3) and scan the printed page.

yes.. i ll check with the transfer belt..!! transfer roller i checked it still in black color no scratch in that.. i did the 089 a3 print out in that also same..!!

[Venom]

Re: Kyocera Taskalfa 3550ci Color issue..

I am the first person open the machine first time.. it was their in our record it is one year old machine machine.. i think warranty finished last month. from the date of installation..

Do I really care who the first person to open the machine up was? Do I really care if warranty finished last month? I asked if you checked transfer roller....WTF

[blackcat4866]

Re: Kyocera Taskalfa 3550ci Color issue..

Did you stop a print half way to see if image is on transfer belt but not transferring? Is the transfer roller sitting properly with spring tension on front and rear? Maybe missing a spring?

this is clearly a transfer issue.
plse check transfer roller/Belt, => it seems to be a comman part.
please print out a color belt (A3) and scan the printed page.

Sorry for the slow response. I just saw you're attachments today.

I'll have to agree with both these gentlemen. It's clearly a transfer issue, but not so clearly whether it's primary transfer or secondary transfer. Are you getting some unaccountable gear noise? I had one recently that the secondary transfer shift gear pack cracked, and the secondary transfer unit would sometimes move properly, most times not and errored out.

Like venom says, the thing to do is emergency stop the machine with a ledger or A3 image, and see exactly where your image degrades. =^..^=

[kibbs]

Re: Kyocera Taskalfa 3550ci Color issue..

Sorry for the slow response. I just saw you're attachments today.

I'll have to agree with both these gentlemen. It's clearly a transfer issue, but not so clearly whether it's primary transfer or secondary transfer. Are you getting some unaccountable gear noise? I had one recently that the secondary transfer shift gear pack cracked, and the secondary transfer unit would sometimes move properly, most times not and errored out.

Like venom says, the thing to do is emergency stop the machine with a ledger or A3 image, and see exactly where your image degrades. =^..^=

Today i find the problem and fix the problem with the help of you guys... The problem is from the Transfer roller side. In the side door section already the door little damaged thats why it cause this problem.. I removed the door i cut the damaged part and checked.. then after i am get the perfect copy..!!



Thanks & regards

kibbs

[blackcat4866]

Re: Kyocera Taskalfa 3550ci Color issue..

Just for curiosity sake, what damaged part? If you cannot describe it take a photo. =^..^=