Kyocera KM 505 driver and network install problem

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  • Crni
    Technician
    • Mar 2014
    • 54
    #1

    [Misc] Kyocera KM 505 driver and network install problem

    Hi,

    I wan't to install my km5050 on windows 7 64bit. When I plug it on usb it gives me just some unknown device and oem code.
    I run the Installer pack from Kyocera site and it won't detect the machine. After that I installed generic windows km5050 drivers but the Kyocera installer still doesn't see the machine.
    Printer is printing with generic drivers but I want to have all the options and network setup.

    Thx guys
    Tags: None
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 23008
      #2
      Re: Kyocera KM 505 driver and network install problem

      If you want all the network capabilities, don't you need a network?

      For starters I'd connect via TCP/IP not USB. If you don't have additional network ports install a simple switch. Then use the KX driver, because generic or universal drivers do not have all the features that you desire and they cannot recognize all the machine options. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • Crni
          Technician
          • Mar 2014
          • 54
          #3
          Re: Kyocera KM 505 driver and network install problem

          Originally posted by blackcat4866
          If you want all the network capabilities, don't you need a network?

          For starters I'd connect via TCP/IP not USB. If you don't have additional network ports install a simple switch. Then use the KX driver, because generic or universal drivers do not have all the features that you desire and they cannot recognize all the machine options. =^..^=
          You are right about network, lets ignore network for now.
          Installer won't detect my machine over usb and I can't install driver. It should detect it over usb right?

          PS

          Can I hard reset the machine without touch pad?

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 23008
              #4
              Re: Kyocera KM 505 driver and network install problem

              Why do you assume it's a printer problem? It's much more common to have a dead USB port on you PC (especially Win7). If you insist on using USB, try another USB port or PC to confirm whether it's a printer or PC problem. =^..^=
              Last edited by blackcat4866; 03-24-2014, 02:00 PM.
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • Crni
                  Technician
                  • Mar 2014
                  • 54
                  #5
                  Re: Kyocera KM 505 driver and network install problem

                  Ok. I menaged to install drivers over usb Now I have to figure how to get IP details from the machine without touch pad

                    Comment

                    • habik
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Apr 2010
                      • 2013
                      #6
                      Re: Kyocera KM 505 driver and network install problem

                      Originally posted by Crni
                      Ok. I menaged to install drivers over usb Now I have to figure how to get IP details from the machine without touch pad
                      .OK Google! ... will I need Berrocca this morning?
                      Firmwares HERE

                        Comment

                        • Crni
                          Technician
                          • Mar 2014
                          • 54
                          #7
                          Re: Kyocera KM 505 driver and network install problem

                          Is there a way to tell the machine to scan and sent from PC, not using a touchpad?

                            Comment

                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 23008
                              #8
                              Re: Kyocera KM 505 driver and network install problem

                              TWAIN scanning can be done, when you set up a network connection, not USB. =^..^=
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

                                Comment

                                • Crni
                                  Technician
                                  • Mar 2014
                                  • 54
                                  #9
                                  Re: Kyocera KM 505 driver and network install problem

                                  Installed the network Now I have to see that Twain option. Is that a separate utility?

                                    Comment

                                    • blackcat4866
                                      Master Of The Obvious

                                      Site Contributor
                                      10,000+ Posts
                                      • Jul 2007
                                      • 23008
                                      #10
                                      Re: Kyocera KM 505 driver and network install problem

                                      Originally posted by Crni
                                      Installed the network Now I have to see that Twain option. Is that a separate utility?
                                      Yes. Download and install the TWAIN driver:

                                      http://usa.kyoceradocumentsolutions.com/americas/jsp/Kyocera/resource_details.jsp?pid=16088&rid=16730


                                      You haven't specified what country, so I'll assume US-English. If you want something else, it will be found easily on this website. =^..^=
                                      If you'd like a serious answer to your request:
                                      1) demonstrate that you've read the manual
                                      2) demonstrate that you made some attempt to fix it.
                                      3) if you're going to ask about jams include the jam code.
                                      4) if you're going to ask about an error code include the error code.
                                      5) You are the person onsite. Only you can make observations.

                                      blackcat: Master Of The Obvious =^..^=

                                        Comment

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