Kyocera KM-C2525E background lines

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  • nathansipe
    just another tech

    100+ Posts
    • Aug 2009
    • 122

    #1

    [CQ] Kyocera KM-C2525E background lines

    I'm a bit stumped on this one. The machine prints out very very light gray banding from top to bottom of LT prints. Does this on prints and copies, black and color. It seems to really stand out when running a blank print or print with very little image, but is barely there or gone with more coverage. The gray banding is thin, about a 1/4 in thick in a random pattern from top to bottom, but thicker than a laser line issue. For clarification, the bands run from the front frame to the rear frame of the machine. I've cleaned the optics to be safe. I've also removed the laser unit and carefully cleaned the polygon mirrors and all other lsu mirrors. I've ran a drum refresh and dv refresh. Power checks out good.

    I've replaced the following or switched with known working units.
    Primary Transfer Belt Unit
    K DV Unit
    K Drum Unit
    Fuser was replaced awhile back due to noise.

    This machine has had very little use or the 5 years in their office. Count is about 50K black and 35K color. Due to the little use, it has all other original PM supplies.

    I'm not sure of my next step besides trying to update firmware with the CF. Any ideas?
    Best rule for troubleshooting.
    K I S S Keep It Simple Stupid
  • rashid120
    Technician

    50+ Posts
    • Jun 2010
    • 76

    #2
    Re: Kyocera KM-C2525E background lines

    Originally posted by nathansipe
    I'm a bit stumped on this one. The machine prints out very very light gray banding from top to bottom of LT prints. Does this on prints and copies, black and color. It seems to really stand out when running a blank print or print with very little image, but is barely there or gone with more coverage. The gray banding is thin, about a 1/4 in thick in a random pattern from top to bottom, but thicker than a laser line issue. For clarification, the bands run from the front frame to the rear frame of the machine. I've cleaned the optics to be safe. I've also removed the laser unit and carefully cleaned the polygon mirrors and all other lsu mirrors. I've ran a drum refresh and dv refresh. Power checks out good.

    I've replaced the following or switched with known working units.
    Primary Transfer Belt Unit
    K DV Unit
    K Drum Unit
    Fuser was replaced awhile back due to noise.

    This machine has had very little use or the 5 years in their office. Count is about 50K black and 35K color. Due to the little use, it has all other original PM supplies.

    I'm not sure of my next step besides trying to update firmware with the CF. Any ideas?

    My Friend,

    please post the sample printouts, so i can guide you what problem exactly is?

    Thanks and Regards.

    Rashid Iqbal

    Comment

    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9838

      #3
      Re: Kyocera KM-C2525E background lines

      This Parts & Service Manual can now be purchased for $14.77 and downloaded immediately from:


      Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


      Paul@justmanuals.com

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 23008

        #4
        Re: Kyocera KM-C2525E background lines

        Yes, I'd like to see samples too. Especially the U089 Gray test patterns in each color. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • nathansipe
          just another tech

          100+ Posts
          • Aug 2009
          • 122

          #5
          Re: Kyocera KM-C2525E background lines

          I scanned the 089 gray pattern so you can at least see the lines. When printing/copying something blank it prints what is in the other attachments. They are very very light so my scans wouldn't even show them. I had to take pictures with my phone.

          Basically, the customer is ok with printing like this for normal use, however, when they have to have a nicely printed presentation or bid, they would rather the faint gray lines be gone.

          I did also update the firmware to the latest and greatest.
          Attached Files
          Best rule for troubleshooting.
          K I S S Keep It Simple Stupid

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 23008

            #6
            Re: Kyocera KM-C2525E background lines

            The gray pattern looks like a dirty primary charge roller.

            You can swap drums and primary charge units to diagnose. I did read that that you changed the K drum ... but that charger does not look new.
            =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • nathansipe
              just another tech

              100+ Posts
              • Aug 2009
              • 122

              #7
              Re: Kyocera KM-C2525E background lines

              Correct, I switched the K drum unit with a known working one and it did not change the problem.
              Best rule for troubleshooting.
              K I S S Keep It Simple Stupid

              Comment

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