KM 4050 Cass 1&2 Not working

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  • kmtech
    Trusted Tech

    Site Contributor
    100+ Posts
    • Sep 2008
    • 125

    #1

    KM 4050 Cass 1&2 Not working

    I just took this machine in on trade and getting it ready for the field, tore it down and put it back together the 2 primary cass not loading paper. I wondering if the main board is bad? I tried the motor from another machine that worked, still no motor! just wondering if any one had a idea before i send the main out....
  • JR2ALTA
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2010
    • 2029

    #2
    Re: KM 4050 Cass 1&2 Not working

    what does "not loading" mean? not lifting, not feeding?

    any codes?

    did it work before you started refurb?

    Comment

    • Max
      Senior Tech

      500+ Posts
      • Oct 2011
      • 548

      #3
      Re: KM 4050 Cass 1&2 Not working

      Check for the paper bits in the paper tray connector on the copier side and the tray side. A very small amount could be well packed in the connectors

      Comment

      • kmtech
        Trusted Tech

        Site Contributor
        100+ Posts
        • Sep 2008
        • 125

        #4
        Re: KM 4050 Cass 1&2 Not working

        Originally posted by JR2ALTA
        what does "not loading" mean? not lifting, not feeding?

        any codes?

        did it work before you started refurb?
        the machine says no paper in cass 1 or 2 and the motors dont operate, there by paper is not being loaded!

        Comment

        • kmtech
          Trusted Tech

          Site Contributor
          100+ Posts
          • Sep 2008
          • 125

          #5
          Re: KM 4050 Cass 1&2 Not working

          Originally posted by Max
          Check for the paper bits in the paper tray connector on the copier side and the tray side. A very small amount could be well packed in the connectors
          I checked it, thanks

          Comment

          • kkendric
            Trusted Tech

            250+ Posts
            • Apr 2009
            • 301

            #6
            Re: KM 4050 Cass 1&2 Not working

            Did they work before you took it apart? Have you gone into the service mode and executed sim 906? There are some surface mount components that sometimes go on the engine board when the lift motor goes, but at least try Sim 906.

            Comment

            • kmtech
              Trusted Tech

              Site Contributor
              100+ Posts
              • Sep 2008
              • 125

              #7
              Re: KM 4050 Cass 1&2 Not working

              Originally posted by kkendric
              Did they work before you took it apart? Have you gone into the service mode and executed sim 906? There are some surface mount components that sometimes go on the engine board when the lift motor goes, but at least try Sim 906.

              not really sure if it did or not work before. yes i did the 906, i was going to try another Main board but some one said not to cause if the motor were short it would take the other board out..

              thanks alot for your help...

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22973

                #8
                Re: KM 4050 Cass 1&2 Not working

                A shorting lift motor will blow the driver circuitry on the engine PWB. If you had one tray that worked and one that didn't, and swapped the motors, it would blow the other driver circuit, and neither would work.

                Order two lift motors and an engine PWB. Replace them all as a set. You may have to do a U906 when you're done. =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • kmtech
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Sep 2008
                  • 125

                  #9
                  Re: KM 4050 Cass 1&2 Not working

                  Originally posted by blackcat4866
                  A shorting lift motor will blow the driver circuitry on the engine PWB. If you had one tray that worked and one that didn't, and swapped the motors, it would blow the other driver circuit, and neither would work.

                  Order two lift motors and an engine PWB. Replace them all as a set. You may have to do a U906 when you're done. =^..^=
                  thanks, i guess i will bite the bullet..

                  Comment

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