Requesting help with KM-2530 (networkability?)

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  • sethwh
    Technician
    • Oct 2014
    • 12

    #1

    Requesting help with KM-2530 (networkability?)

    Hello,

    I have a Kyocera KM-2530 that's been moved to an old room as a backup copier. This copier still works great but had no Print System board installed for network sharing. I saved a board from another copier we had before it was cannibalized by our vendor and installed it in this one. As far as I know they were the same models but the neither one was used on the network (copier only).

    The copier was able to boot with this card and I could find the IP address in the printer menu. I tried to print to the copier over the network and it stalled at processing.

    Now I can't get the printer feature to get passed the "Self Test" screen after boot. It just sits at that window and you can only use the copier function.

    I can still ping the print board and login with telnet to the IP but that's it.

    Few questions about the board:

    It had no memory installed. Does it require memory? Regular PC100 SDRAM? Or a special type?

    What are the jumper settings for the IB-21E for a network reset?

    Also, tried printing via parallel with no luck (could be that the board no longer gets passed self test).

    Is this copier worth investing the time to get it printing on the network or should I just cut my losses and keep it as a spare?

    Any advice will be greatly appreciated,

    Seth
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 23010

    #2
    Re: Requesting help with KM-2530 (networkability?)

    Did you save the hard drive too? You'll need that.

    Are you sure you got the whole print system? There's more to it than just one board.

    Is the firmware at the same level as the rest of the machine. It won't function if it's at disparate firmware levels. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • sethwh
      Technician
      • Oct 2014
      • 12

      #3
      Re: Requesting help with KM-2530 (networkability?)

      Originally posted by blackcat4866
      Did you save the hard drive too? You'll need that.

      Are you sure you got the whole print system? There's more to it than just one board.

      Is the firmware at the same level as the rest of the machine. It won't function if it's at disparate firmware levels. =^..^=
      Yes, I have the hard drive to it and recall hearing a strange noise the first time I turned on the copier with the board installed. I pulled it after I was unable to successfully print to the copier because after searching this forum it was a suggestion and I didn't think it was required. Maybe that's why it stalled at "self test" now?

      To answer your question about the print board - It has two expansion slots. One for the hard drive and the other empty. It has two empty memory slots and a rom slot with some card installed in it. It also has an out side memory card slot (empty) which I'm assuming is for firmware upgrades? Anything else I'm missing?

      I will try and answer your question tomorrow about the firmware version. Should be easier to get from the copier but as of right now I can only telnet into the print system and it doesn't really have a lot of display information.

      Thank you for your response

      Comment

      • sethwh
        Technician
        • Oct 2014
        • 12

        #4
        Re: Requesting help with KM-2530 (networkability?)

        I replied to this thread last night but it said awaiting moderation...

        I have the hard drive and pulled it to test and everything came back OK. The hard drive contains what looks to be spool folders and memory cache. Since the drive is listed as optional in the manual I was wondering if it was even required for the print board to function correctly.

        How do I check the firmware (copier and print board)?

        I printed out a status report and the only thing I see is a ROM Version 2913HU and machine number set 021731. I can only access information from the print board via telnet and the information available through there is limited.

        Comment

        • sethwh
          Technician
          • Oct 2014
          • 12

          #5
          Re: Requesting help with KM-2530 (networkability?)

          To answer your question about the print board (since my other thread is held up in moderation):

          - The print board contains two expansion slots (one occupied by the 20 GB hard drive the other empty).

          - It has parallel, serial, ethernet, memory card (CF ?) ports.

          - It has two empty sdram slots (can I throw in regular sdram pc 100 printer memory? Old HP memory?)

          - on the board there is a rom slot that contains a card (EEPPROM)?


          What else am I missing?

          Comment

          • sethwh
            Technician
            • Oct 2014
            • 12

            #6
            Re: Requesting help with KM-2530 (networkability?)

            Installed another hard drive and was able to get to the "printer ready" screen. Installed Kyocera net admin and was able to find the firmware version (72.12.02). I am guessing this board is not compatible with this older printer because it still stalls at processing when you send a job to it. Any ideas?

            Comment

            • monstott2010

              #7
              Re: Requesting help with KM-2530 (networkability?)

              Originally posted by sethwh
              Installed another hard drive and was able to get to the "printer ready" screen. Installed Kyocera net admin and was able to find the firmware version (72.12.02). I am guessing this board is not compatible with this older printer because it still stalls at processing when you send a job to it. Any ideas?
              I believe you are correct in assuming that is the incorrect print board for that model...you need a Print System (N) for that model... I did a quick reference check and that system appears to be only on that series of machine

              Comment

              • sethwh
                Technician
                • Oct 2014
                • 12

                #8
                Re: Requesting help with KM-2530 (networkability?)

                I figured. Worth a shot. Anyone have any ideas of retail vendor who would have 2530 printer board refurbished and might do an exchange?

                Aslo, you mentioned print system (N) are there any other model numbers used to identify these boards? There really isn't a whole lot of ID markings on them.

                I appreciate the help considering the age of this machine,

                Comment

                • sethwh
                  Technician
                  • Oct 2014
                  • 12

                  #9
                  Re: Requesting help with KM-2530 (networkability?)

                  So I looked up my board and apparently I have a Print System N board which is compatible with this copier.

                  blackcat4866 mentioned disparate firmware levels. I was able to determine the firmware level of the Print System but have been unable to find where to locate this on the copier or main system. Any hints?

                  Is this something a layman can do? If it needs to be updated?

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 23010

                    #10
                    Re: Requesting help with KM-2530 (networkability?)

                    Originally posted by sethwh
                    So I looked up my board and apparently I have a Print System N board which is compatible with this copier.

                    blackcat4866 mentioned disparate firmware levels. I was able to determine the firmware level of the Print System but have been unable to find where to locate this on the copier or main system. Any hints?

                    Is this something a layman can do? If it needs to be updated?
                    The simplest way is to print off the maintenance report. From the copy screen > 10871087 > U000 > Start > Maintenance > Start.
                    =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • habik
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Apr 2010
                      • 2013

                      #11
                      Re: Requesting help with KM-2530 (networkability?)

                      Hats down Sethwh!

                      We had quite a few of these boards with self test and I ditched them, just time consuming, may find one maybe...


                      Sent from my iDon't believe in marketing device using Tapatalk
                      .OK Google! ... will I need Berrocca this morning?
                      Firmwares HERE

                      Comment

                      • sethwh
                        Technician
                        • Oct 2014
                        • 12

                        #12
                        Re: Requesting help with KM-2530 (networkability?)

                        @blackcat

                        I have a copy of the report and the only thing I can see that lists a version is:

                        019: ROM version
                        2913HU, 2914DQ, 29156H, 68010B, 68022E

                        These codes aren't even close to what's listed in the net admin: 72.12.02.


                        @habik

                        It seems I've gotten beyond the self test but yeah even more time consuming for someone like me with minimal copier experience.

                        I feel like I'm almost there but I don't have access to the firmware downloads. Is there a source for these?

                        Comment

                        • habik
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Apr 2010
                          • 2013

                          #13
                          Re: Requesting help with KM-2530 (networkability?)

                          PM your email


                          Sent from my iDon't believe in marketing device using Tapatalk
                          .OK Google! ... will I need Berrocca this morning?
                          Firmwares HERE

                          Comment

                          • CraiginAK
                            Technician

                            50+ Posts
                            • Jan 2013
                            • 88

                            #14
                            Re: Requesting help with KM-2530 (networkability?)

                            As long as your only trying to print the print card is all you need. What Blackcat was referring to actually has to do with scanning you would need rtc as well. To upgrade firmware on print system your going to need to format a cf card in the print system then put firmware on it. However you may also need upgrade the nic firmware on the board and that is a little more difficult, need firmware crossover and a little program. Doing firmware for the machine just need a cf card and of course firmware. I really doubt machine firmware would keep you from printing though. Maybe the print system firmware or nic upgrade possibly. Also make sure you do have a n print system. I think going thru a lot of work though for a very old machine, a good one but still old.

                            Comment

                            • sethwh
                              Technician
                              • Oct 2014
                              • 12

                              #15
                              Re: Requesting help with KM-2530 (networkability?)

                              Thanks for the response Craig.

                              I do have a Print System N but I think the problem is the firmware on this print board is for a different model (4030?). When I go to the web interface it says 4030 (Firmware - 72.12.02 and Nic 1.4.0). Is there really any difference between these models where that would matter? Could I flash this board with a 2530 firmware and try that? We have a dealer coming in soon to talk about printers maybe I can ask their tech about this board.

                              I know this is an old machine but worth a small portion of my time during the week to see if we can get network printing going. If not we have an old Laserjet 4 to setup for this particular area.

                              I do appreciate the help!

                              Comment

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