FS 9530 F-000

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  • Jude
    Trusted Tech

    Site Contributor
    250+ Posts
    • Oct 2009
    • 256

    #1

    FS 9530 F-000

    Anyone ever seen this before on this box? The printer will reset after on/off but error returns. Pages will print but last page will stutter print as if formatting is off. then gives error. Please respond. I have the manual and have tried a flash using USB successfully. CF flash does not work gives an 01 error during CF format. MK needs replace is on and has been on for awhile. Any help is appreciated.
  • laitang
    Senior Tech

    500+ Posts
    • Nov 2012
    • 627

    #2
    Re: FS 9530 F-000

    From SM:
    F100: Operation panel PWB communication error

    Defective main PWB.
    Defective operation panel PWB.

    Replace the operation panel PWB or main PWB

    Comment

    • AlbertK
      Technician

      50+ Posts
      • Jul 2014
      • 90

      #3
      Re: FS 9530 F-000

      CF000 appears in 3minutes
      30 seconds after the
      Welcome display continues
      Panel-Main board
      communication error
      1) Check connection of the harness (Panel to Main board), (Main board to HDD)
      and connectors and check function.
      2) Check contact of the DDR memory by detaching and reattaching. and check
      function. replace it if available and check function.
      3) Format the HDD and check function. (U024 FULL formatting)
      4) Execute the U021 Memory initializing to initialize the controller backup memory
      and check function.
      5) Replace the main board and check function.
      6) Replace the Panel board and check function.
      7) Retrieve the USBLOG and contact the Service Administrative Division.
      The product may be brilliant and the salesperson proficient, but if the technician isn’t efficient, then the story will end there.

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22973

        #4
        Re: FS 9530 F-000

        Thanks Albert. Do you know where that spreadsheet came from?

        Two points:
        #1) Are you sure the CF card is properly formatted before copying the firmware to it? Is the firmware unpacked, and on the root of the card? And it's the correct firmware? If all those things are correct I'd start with the CODE DIMM with firmware.
        #2) Most likely you've got a corrupt print job repeatedly hitting the printer, that is not clearing from the print queue. I would take the printer off the network, connect it via crossover to my laptop, and print that way. I think you'll find that it works fine until you put it back onto the customers network. The next thing to do if find the PC that's sending the print job and delete the print job, or stop the spooler and purge it.

        =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • Jude
          Trusted Tech

          Site Contributor
          250+ Posts
          • Oct 2009
          • 256

          #5
          Re: FS 9530 F-000

          BC: Thank and others that responded. Guys: I have the manual and considered everything it says. I did reseat connectors on the main boards and others. I could not format the card on the machine because I was getting an error. It gets an 01 error during format. Maybe I'll try another CF card. I tried to format using USB. The machine goes through format but when I print status page it looks like the same firmware is installed. Thanks for the help. Any other suggestions are appreciated.

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22973

            #6
            Re: FS 9530 F-000

            Do you have access to another Falcon III? The formatting is the same.

            Or you can do this:
            1) Clear contents of the CF card
            2) Install the folder structure that I provide to you.
            3) Copy extracted firmware to the root of the card.

            =^..^=
            Attached Files
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • Jude
              Trusted Tech

              Site Contributor
              250+ Posts
              • Oct 2009
              • 256

              #7
              Re: FS 9530 F-000

              Thanks Cat. I will try on monday. Is this what the folder file structure should look like? edriveshotgif.jpg
              Attached Files

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22973

                #8
                Re: FS 9530 F-000

                Yes. Don't forget to extract the firmware. It won't load in compressed form. I can tell it's compressed because of the "K" icon in front of the firmware.

                Three of those lines should not appear on the card:
                The compressed firmware
                The folder with the uncompressed folder
                The zipped folder with the formatting

                You should only see the five folders I provided to you and the two firmware files. That's it. Nothing else. =^..^=
                Last edited by blackcat4866; 11-29-2014, 09:49 PM.
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • Jude
                  Trusted Tech

                  Site Contributor
                  250+ Posts
                  • Oct 2009
                  • 256

                  #9
                  Re: FS 9530 F-000

                  Ok thanks Cat. Really appreciate it. I hope you enjoyed your thanksgiving with your family.

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22973

                    #10
                    Re: FS 9530 F-000

                    Thank you, Jude. We celebrated early, about two weeks ago, while Mrs. blackcat could still supervise my preparation of the turkey and fixin's. She had her 2nd knee replacement 11 days ago Monday, and is cruizin' around with her walker.

                    Happy Thanksgiving to you and your family. =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • Jude
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • Oct 2009
                      • 256

                      #11
                      Re: FS 9530 F-000

                      Thanks to all that contributed to help me with this. Thank you BC. Your suggestion worked and so far so good with the FW flash.

                      Comment

                      • blackcat4866
                        Master Of The Obvious

                        Site Contributor
                        10,000+ Posts
                        • Jul 2007
                        • 22973

                        #12
                        Re: FS 9530 F-000

                        Congratulations Jude. =^..^=
                        If you'd like a serious answer to your request:
                        1) demonstrate that you've read the manual
                        2) demonstrate that you made some attempt to fix it.
                        3) if you're going to ask about jams include the jam code.
                        4) if you're going to ask about an error code include the error code.
                        5) You are the person onsite. Only you can make observations.

                        blackcat: Master Of The Obvious =^..^=

                        Comment

                        • Jude
                          Trusted Tech

                          Site Contributor
                          250+ Posts
                          • Oct 2009
                          • 256

                          #13
                          Re: FS 9530 F-000

                          The problem just came back. Any other ideas?

                          Comment

                          • blackcat4866
                            Master Of The Obvious

                            Site Contributor
                            10,000+ Posts
                            • Jul 2007
                            • 22973

                            #14
                            Re: FS 9530 F-000

                            Operation Panel
                            HDD
                            Main PWB

                            You can choose the order. I think I'd start with the op panel, then firmware.

                            On Kyocera you must reload firmware whenever you change a board. Disparate levels of firmware will error out the machine. =^..^=
                            If you'd like a serious answer to your request:
                            1) demonstrate that you've read the manual
                            2) demonstrate that you made some attempt to fix it.
                            3) if you're going to ask about jams include the jam code.
                            4) if you're going to ask about an error code include the error code.
                            5) You are the person onsite. Only you can make observations.

                            blackcat: Master Of The Obvious =^..^=

                            Comment

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