TA-5500i- F000

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  • AlbertK
    Technician

    50+ Posts
    • Jul 2014
    • 90
    #1

    TA-5500i- F000

    HI all
    I'm stuck with a machine (TA-5500i with no attachments) that gives me the famous F000 code after hanging on the "WELCOME" screen. Firmware update is not possible as the machine won't even read the USB. The Engine PWB turns all the motors ect.

    I think it's probably the Main PWB but here is my thought.... If I remove the DIMM memory or diconnect the HDD and the turn the machine on, should I get different code ? If the code stays at F000, then surely it has to be the Main PWB ?
    Any ideas....Please
    The product may be brilliant and the salesperson proficient, but if the technician isn’t efficient, then the story will end there.
    Tags: None
    • laitang
      Senior Tech

      500+ Posts
      • Nov 2012
      • 627
      #2
      Re: TA-5500i- F000

      From SM:

      F000: Communication error between main PWB and operation PWB

      Posible cause:
      - Defective main PWB.
      - Defective operation PWB.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22999
          #3
          Re: TA-5500i- F000

          It could be the op panel DIMM, or the op panel, or the CODE DIMM, or the main PWB, or firmware ... but that's about all the choices. Whatever you choose to do, remember to follow it with firmware. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • tmaged
              Owner/Service Manager

              Site Contributor
              1,000+ Posts
              • Oct 2008
              • 1869
              #4
              Re: TA-5500i- F000

              F000.pdf
              Hope that helps !
              -Tony
              www.dtios.com
              Become a fan on Facebook

                Comment

                • Tonerkiller
                  Senior Tech

                  500+ Posts
                  • Oct 2012
                  • 668
                  #5
                  Re: TA-5500i- F000

                  I just had one like this. Replace the hard drive

                    Comment

                    • bronco31
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • Aug 2009
                      • 174
                      #6
                      Re: TA-5500i- F000

                      i just had one.. 3050ci.. stuck on Welcome/ F000...was the main board...411$ for a reurbed from Kyo... dont forget to swap out the little chip bottom right hand corner to the new main board..! then yes upgrade firmware... Thank You Lord, the address book and smtp stuff was still intact!

                        Comment

                        • AlbertK
                          Technician

                          50+ Posts
                          • Jul 2014
                          • 90
                          #7
                          Re: TA-5500i- F000

                          Thank you all.
                          I tested the HDD, it seems fine and even tried firmware from cf card. I ordered a Main PWB....will let you know the outcome.
                          Regards
                          The product may be brilliant and the salesperson proficient, but if the technician isn’t efficient, then the story will end there.

                            Comment

                            • AlbertK
                              Technician

                              50+ Posts
                              • Jul 2014
                              • 90
                              #8
                              Re: TA-5500i- F000

                              Originally posted by AlbertK
                              Thank you all.
                              I tested the HDD, it seems fine and even tried firmware from cf card. I ordered a Main PWB....will let you know the outcome.
                              Regards
                              The product may be brilliant and the salesperson proficient, but if the technician isn’t efficient, then the story will end there.

                                Comment

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