[CQ] Fs-c5250dn

[MunsterTech]

hi,

i have been asked to look at a Kyocera-Fs-c5250dn with intermittent CQ of Magenta Hue all over the print intermittently. The machine has approx 16k mono and about 16k Colour prints done. I suspect there is an issue with the Magenta drum or Dev leaking, however, I have zero time spent on these machines. Is there a part number just for a colour drum or dev? Or according to our service, we have to order a full Maintenance Kit which costs more than the machine???

Any help would be appreciated..

[eddie110171]

Re: Fs-c5250dn

Magenta DV 302HN93283 DV-560 US (M) (26/28ppm A4/Letter)

Drums are all the same 302KV93017 DK-590 (26/28ppm A4/Letter)

How old is that unit? It my still be under warranty.

[MunsterTech]

Re: Fs-c5250dn

hi,

tks for the reply, its just over 2 yrs old, not sure if we can get a warranty on the drum/dev as its very low volume.

Ill see if i can get a drum/dev, seemed to have been lumbered with this one from another tech.

If i can get one, ill attempt to change both, just need to find out how now

tks

[eddie110171]

Re: Fs-c5250dn

They warranty the Drum and DV for 3 years per TB1.

[eddie110171]

Re: Fs-c5250dn

BTW those part numbers are for the 120 volt units.

[MunsterTech]

Re: Fs-c5250dn

ahh, ok, tks for the info anyway, ill hand this back to the service manager who can look up the part numbers and sort out the warranty issue, tks for your help...

[tmaged]

Re: Fs-c5250dn

This is the same engine as the lovely little FS-C2126MFP. Knowing that, I'd look at bulletin #3 & the case spacers in bulletin #4. Sounds like high voltage leaking.